Top Senior Level Customer Success Jobs

The Customer Success Manager will drive customer engagement and adoption of Verve's wearable technology by managing accounts, providing training, and ensuring a strong customer experience. This role includes developing proactive programs, monitoring user activities, and supporting deployments and resolution of field issues.

As a Customer Success Manager, you will ensure customer satisfaction by driving ROI and preventing churn. Your role includes managing relationships with enterprise clients, identifying revenue opportunities, and coordinating project deliveries. You will engage with executive stakeholders to measure program success and facilitate account expansions.

The Battle Staff Modeling and Simulations Specialist will identify actions for simulation integration, coordinate training environments, develop operational scenarios, and conduct after-action reviews to enhance military training and exercise effectiveness.

The Senior Customer Success Strategy & Operations Manager will design, implement, and enhance the global customer success team at Coursera, collaborating closely with leadership to drive operations, define strategies, and manage customer success tools. This role requires strong project management skills and the ability to analyze data for informed decision-making.

The Senior Computer Network Support Specialist will troubleshoot user issues, manage HPC user accounts, facilitate support for various applications, and ensure effective communication between users and system administrators. Responsibilities include resolving computer problems, documenting solutions, and supporting operational strategies to enhance productivity for HPC systems.

The Environmental and Social Specialist will support environmental and social risk assessments for projects funded by Development Finance Institutions in Latin America. The role includes monitoring the environmental and social performance of active projects and requires expertise in relevant fields and fluency in Spanish.

As a Customer Success Manager, you'll manage customer onboarding, drive integration usage, educate clients about the platform, liaise with technical teams, and gather feedback to improve the product. You'll work closely with various stakeholders to ensure customer success and account growth.