Top Senior Level Customer Success Jobs
Join Tailscale as a Customer Support Engineer to provide technical support for individuals, teams, and companies using Tailscale, collaborate with internal teams, and debug and fix customer issues. Requires 4+ years of technical support experience and strong networking skills.
The Senior Director, Client Success at VELOX leads the Client Success, Paid Media, Engineering, and Technical SEO teams. This role involves developing strategies for revenue growth, enhancing client retention, and ensuring seamless collaboration across departments, while focusing on client needs and optimizing service quality to maintain outstanding ROI.
The Client Service Associate provides exceptional client service by managing client onboarding, communications, and relationships. This role includes organization of client meetings, maintenance of client records, and support for marketing efforts. The associate also handles executive support tasks, ensures compliance with annuity processes, and engages with community-focused initiatives.
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The Customer Experience Specialist is responsible for managing the collection of outstanding accounts receivable, ensuring a positive customer journey, mentoring team members, and adhering to compliance standards. This role requires effective communication and negotiation skills to resolve delinquencies and promote customer loyalty.
The Operational Compliance Specialist leads operational quality compliance, conducts compliance checks on clinical trial documents, maintains quality support for regulatory compliance, and facilitates process improvement and CAPA management to enhance operational effectiveness and business success.
The Senior Customer Enablement & Support Specialist at Sayge will guide HR leaders and coaching participants through onboarding and enablement, ensuring a positive experience with the coaching programs. Responsibilities include providing solutions, leading onboarding calls, and advocating for customer needs to internal teams.
The Senior Visualization Specialist will create interactive dashboards, analyze complex data, and translate business requirements into effective visual data solutions, collaborating with data engineers and UI/UX designers.
The Executive Compensation Specialist focuses on the design and administration of executive compensation programs, conducting market research, analyzing compensation data, and ensuring compliance with regulations. This role collaborates with HR leaders and external consultants to enhance executive pay structures and processes.
The B2B Client Partner at Dow Jones develops and manages relationships with clients, aiming to drive revenue growth and increase client retention. Responsibilities include executing relationship management plans, understanding client needs, collaborating with teams to create proposals, and closing media sales opportunities.
The Customer Success Manager will manage client relationships, provide strategic and tactical advice, perform data analysis, and communicate customer needs to the product team. They will also lead training, support sales initiatives, and ensure client satisfaction with healthcare SaaS solutions.
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