Top Customer Success & Experience Jobs

Install and service DISH, Starlink, and smart home solutions in customers' homes; instruct customers on device use; maintain professional, safe work areas while troubleshooting, lifting equipment, climbing ladders, and working independently.

Perform residential installations and service of Starlink, DISH, and smart home solutions. Teach customers product use, troubleshoot issues on-site, maintain professional work areas, and support team operations while working independently and traveling to customer homes.

Own end-to-end lifecycle of agent-facing tool incidents: monitor channels, reproduce issues, assess scope/impact, run fix bridges, track remediation, document status, and communicate updates to stakeholders.

The Program Manager will lead the experimentation roadmap to enhance site performance, optimize conversion rates, and drive revenue growth for DISH and Sling TV through strategic oversight and data-driven decisions.

Perform on-site installations and service of DISH, Starlink, and smart home solutions. Educate customers on device use, troubleshoot issues, maintain a clean work area, and represent the company professionally.

Install and service Starlink, DISH, and smart home solutions in customers' homes; educate customers on device use; maintain a clean work area and professional demeanor while working independently.

Manage operational support for email messaging at DISH TV and Sling TV, ensuring compliance and quality communications to enhance customer satisfaction.

The Purchasing Intern will assist buyers in procurement activities, negotiate with suppliers, and ensure timely delivery of materials for production.

Manage an IT technical support team ensuring real-time support for internal CXO agents, focusing on leadership, training, and performance metrics.

The Field Service Manager leads the technician team, ensuring customer satisfaction through training, coaching, and performance management while managing fleet operations and addressing escalated issues.