Top Customer Success & Experience Jobs

The Implementation Specialist ensures new clients are ready to use the Perk platform, providing technical support and coordinating training sessions. They manage client rollouts and collaborate across teams to optimize client onboarding and satisfaction.

The Implementation Specialist will onboard Premium and Pro clients, providing training, technical support, and managing project rollouts to ensure client satisfaction with the Perk platform.

Lead end-to-end onboarding and implementation projects for customers, ensuring smooth integration of the Travel and Spend product suite and exceptional customer experience.

The Revenue Systems Intern will assist with pipeline generation, CRM data management, and automation processes to enhance sales productivity and data hygiene.

The Customer Knowledge Specialist will improve customer-facing content in the Help Center, manage communication templates, and enhance the AI chatbot knowledge base. This role involves collaborating with multiple teams to ensure clarity and effectiveness in customer support information.

The Director of Customer Care Operations will lead and scale the Europe Customer Care team, ensuring satisfaction and operational excellence while influencing performance and profitability.

The Director of Customer Care Operations will lead a large team, enhance customer satisfaction and operational efficiency, and develop high-performing teams aligned with global goals.

The Senior Business Travel Consultant provides high-touch customer support for VIP clients, manages travel bookings using GDS platforms, and ensures exceptional service quality.

As a Sales Intern, you'll support pipeline creation, assist in researching accounts, and qualify prospects while gaining hands-on experience in B2B SaaS sales.

The Lead Solutions Consultant will provide technical leadership, mentor team members, design solutions, and bridge business requirements with technical implementation, focusing on spend management technology and ERP integrations.