Top Customer Success & Experience Jobs

The researcher at PSA will visually verify, identify, and classify sports trading cards while conducting research using various resources and maintaining communication with other departments.

The Account Manager for PSA Offers will manage relationships with buyers, ensuring optimal performance, guidance for new sellers, and internal representation of account needs to improve marketplace performance.

The PSA Hobby Concierge Representative assists customers at submission centers, facilitates submission intake, provides customer care, and looks to enhance submission processes.

The Customer Relations Specialist II will facilitate communication between departments, manage inventory exceptions, and document processes using Salesforce, while ensuring an excellent customer experience.

The Client Services Associate will provide customer care, assist with order drop-offs and pickups, handle inquiries, and manage submissions effectively while traveling to events as required.

The Accounts Receivable Clerk handles invoicing, billing documentation, customer inquiries, compliance, and collaborates with various departments on financial processes.

The Account Manager will manage asset-backed loans, provide exceptional service to clients, support loan operations, and collaborate across departments to ensure client success.

The Pricing Results Specialist reviews customer orders for service level accuracy, makes price adjustments, and stays updated on card market values.

The PSA Hobby Concierge Representative assists customers with submissions at hobby shops, resolves inquiries, and ensures a positive customer experience while maintaining secure handling of collectibles.

The Senior Manager, CRM will define and execute lifecycle marketing for a new consumer product, focusing on customer acquisition, retention, and program design. The role requires collaboration with cross-functional teams and analysis of customer behavior to optimize marketing strategies.