Top Customer Success & Experience Jobs

The Solutions Architect at Braze will maximize customer value through technical support, manage product teams, address issues, and conduct training workshops while maintaining effective communication within teams and with customers.

Lead and oversee Braze's delivery ecosystem strategy, ensuring exceptional service quality through partner management and cross-functional collaboration to drive customer satisfaction and business growth.

As an Associate Support Representative, you will manage customer inquiries, provide technical support, and enhance product adoption while collaborating across teams to ensure customer satisfaction.

As an Associate Support Representative, you will manage customer inquiries, provide technical support, and collaborate with cross-functional teams to deliver excellent customer experiences.

The Solutions Consultant role involves leveraging technical skills and creativity to support pre-sales initiatives, storytelling, and collaboration across departments to enhance customer engagement.

As a Technical Support Specialist, you will resolve technical inquiries, guide best practices, and enhance customer satisfaction while collaborating with cross-functional teams.

The Business Systems Operations Specialist manages customer dashboard instances, oversees feature access governance, and provides operational support while identifying process improvements and ensuring compliance with policies.

As a Technical Architect at Braze, you'll provide technical guidance and solutions to customers, ensuring effective implementation of the Braze platform and maximizing business outcomes. You will engage with clients to understand their needs, design tailored technical solutions, and work across teams to drive customer success through innovative solutions.

The Senior AI Success Manager at Braze enhances customer success with AI use cases, collaborates with various teams for renewals and upsells, conducts data analysis, and serves as a strategic partner to clients.

The AI Success Manager drives customer success by fostering relationships, managing AI use cases, and ensuring clients derive maximum value from Braze's products through analysis and insights.