Top Customer Success & Experience Jobs

The Associate Customer Support Manager (aCSM) is responsible for managing customer contracts, ensuring service delivery and compliance, addressing customer concerns, and maintaining relationships with subcontractors for Motorola's public safety solutions.

The Customer Success Manager will drive product adoption, revenue retention, and customer advocacy, collaborating with sales and partners for key accounts in the EMEA region.

The Pilot Delivery Manager builds relationships with customers, identifies operational needs, delivers best practices, and oversees pilot projects in retail environments.

Manage and operate a mobile demo vehicle, showcasing Motorola's products at client sites and events across Europe, requiring strong communication and presentation skills.

The Senior Customer Support Manager oversees service delivery, manages government contracts, develops customer relationships, and ensures contract compliance while promoting service growth.

The Customer Engagement Specialist collaborates with RSMs and Inside Sales to manage quotes, change orders, and RMAs, maintaining customer relationships and achieving business targets.

Provide multi-channel technical support for cloud-based video security and access control systems: troubleshoot networks, software, and hardware; reproduce issues in labs; document cases in CRM; contribute to KCS knowledge base; collaborate with global teams and escalate complex bugs to engineering.

Manage deployment of Motorola public safety software by conducting operational assessments, configuring COTS applications, leading UAT and training, redesigning business processes, and coordinating between customers and internal engineering and project teams to ensure timely, scoped deliveries.

The Channel Growth Manager will focus on partner recruitment, activation, and strategic market planning to enhance our VS&A channel partner ecosystem and drive revenue growth.

The Director of Business Development for the US Navy will manage long-term strategic programs, build relationships with key stakeholders, and drive capture processes for various defense contracts.