Top Customer Success & Experience Jobs

The Customer Support Specialist will provide high-quality support to Klaviyo customers, utilize AI tools, and communicate effectively in both English and Japanese, resolving technical issues and ensuring customer satisfaction.

As a Customer Support Specialist, you'll provide high-quality product support to customers, resolve issues through various channels, and develop knowledge of the Klaviyo platform while utilizing AI tools.

The Enterprise Partner Account Manager at Klaviyo builds strategic relationships with partners, advises on business growth strategies, and collaborates across teams to maximize success.

The Partner Development Manager at Klaviyo is responsible for acquiring and onboarding new Technology partners, building partnerships, overseeing integration, and analyzing partner performance.

As a Customer Success Manager, you'll drive customer success through strategic guidance, relationship management, and problem-solving, ensuring customers thrive with Klaviyo's platform.

The Technology Partner Manager will drive integration adoption, manage partner relationships, and support go-to-market strategies for Klaviyo's hospitality partnerships.

Responsible for leading Customer Success Operations, optimizing digital engagement through automation, and translating strategic goals into actionable plans. Collaborates with cross-functional teams to enhance customer experiences at scale.

Provide high-quality product support to Klaviyo customers via email and live chat, diagnose and resolve software issues, document troubleshooting, support non-technical e-commerce/marketing questions, and help build AI-enabled support workflows. Maintain clear, empathetic communication and meet defined KPIs in a fast-paced environment.

Provide high-quality product support to Klaviyo customers, diagnose issues, and communicate effectively to enhance customer satisfaction.

Provide French and English product support for Klaviyo customers via email and live chat, diagnose and resolve software/SaaS issues, document troubleshooting, support non-technical e-commerce questions, and help build AI-driven support workflows while meeting KPIs in a high-volume, hybrid Dublin environment.