Top Customer Success & Experience Jobs

The Event Producer will oversee the execution of high-quality events in Deepgram's SF office, managing logistics, coordinating with various teams, and ensuring a seamless attendee experience.

Lead AI implementations for restaurant clients, ensuring successful deployment and customer satisfaction while collaborating with sales and engineering teams.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

The role involves leading technical discovery, designing POCs, collaborating with AEs and engineers, and addressing customer needs in APAC. Responsibilities include ensuring technical success, creating reusable assets, and staying involved post-sale for customer continuity.

As a Senior Website Manager, oversee the governance, optimization, and evolution of Deepgram.com, managing the website backlog, coordinating updates, and enhancing user experience through data-driven strategies and SEO initiatives.

The Senior Pre-Sales Solutions Engineer will drive technical pre-sales engagements, collaborate with sales teams, and create innovative solutions to meet customer needs while mentoring junior engineers.

The Staff Developer Advocate at Deepgram engages with the developer community, creates technical content, and builds reference apps to showcase Voice AI capabilities, driving thought leadership and community trust.

The GTM Enablement Manager at Deepgram will enhance training and productivity for GTM teams, focusing on onboarding, program development, and tool adoption to improve revenue performance.