Top Customer Success & Experience Jobs

Serve as the primary onsite liaison between the Service team and local Agency partners, resolve escalations, support sales initiatives, deliver AI/digital training, plan local engagement events, lead change adoption and onboarding, oversee office operations and local financial processes to improve service delivery and agent satisfaction.

Manage inbound customer calls, verify claims, document details, prepare daily reports, and escalate issues for timely resolution.

As a Customer Service Representative, you will support insurance agents with onboarding, policy applications, and provide excellent service to clients and management.

The Senior Associate, Sr. Sales Trainer designs and delivers blended learning programs to enhance sales capabilities in a fully remote setting, driving measurable performance improvements through robust training initiatives and stakeholder partnerships.

This role is a management training position focusing on operational and leadership skills required to manage general office operations and service teams. The training program involves compliance knowledge, staff performance management, and customer service training.

As a Service Leader, you'll manage relationships between the service team and agency partners, resolve service escalations, support sales, and oversee office operations and financial accuracy.

Support internal and change communications for several Group Insurance businesses. Develop narratives, leadership communications, and manage stakeholder engagement.

The role involves managing life insurance policy applications, providing customer service to agents and clients, and coordinating underwriting requirements.

The Service Representative supports insurance agents and clients by managing policy applications and providing customer service via various communication methods.

As a Customer Service Professional, you'll support insurance agents with onboarding, manage policy applications, and provide stellar customer service.