Top Customer Success & Experience Jobs

The Technical Support Engineer provides customer operations support, enhances operational efficiency, resolves issues, and leads process improvements in digital communications systems.

The Technical Support Engineer will provide troubleshooting and support for Rave's SaaS products, manage support tickets, and conduct training while ensuring customer satisfaction.

The Customer Success Manager will drive product adoption, ensure customer satisfaction, and serve as the voice of the customer, liaising across various teams.

The Customer Success Manager will drive adoption, utilization, retention, and satisfaction for the RapidDeploy product, ensuring customer advocacy and collaborating across departments.

Provide technical support for cloud software and hardware products, troubleshooting issues and maintaining product knowledge while managing customer expectations.

The Technical Account Manager serves as the primary technical contact for enterprise accounts, leads stabilization initiatives, provides strategic guidance, and ensures customer success through operational optimization and relationship management.

The Technical Support Specialist will troubleshoot hardware and software issues, provide exceptional customer support, document cases, and collaborate with teams to resolve critical customer issues.

The Service Architect will provide expertise in service design and introduction within a mission-critical communications service provider, ensuring smooth transition to operations and supporting various business areas.

The Experience Center Technologist will support customer engagements by managing technology demonstrations, providing technical training, and ensuring communication between teams.

As a Forwarding Account Representative, you will assist banks with repossessions, manage accounts, and communicate with clients and agents, requiring strong organization and computer skills.