Top Entry Level Customer Success Jobs in Cleveland, OH

The Customer Success Manager will lead account management and relationship renewals for Echo360 products. Responsibilities include promoting product adoption, maintaining customer satisfaction, and fostering strong relationships. The role involves analyzing client data to drive engagement and providing strategic guidance to customers.

As a Support Specialist, you will provide expert support for our SaaS product, assisting customers with technical inquiries related to API integration, regulatory compliance, and product usage. You'll manage customer communications and collaborate with various teams to resolve issues efficiently, while continuously expanding your technical skills.

The International Payments Specialist will manage cross-border financial transactions by ensuring compliance with regulations. Responsibilities include expanding the Payments Program to include various international payment methods, collaborating with SWIFT for integration, managing foreign banking relationships, and training team members on procedures. The role includes reconciling payments and preparing reports on payment activities.

The Client Relationship Executive at Enlace Health manages client relationships throughout the lifecycle of accounts, focusing on maintaining satisfaction and delivering value through strategic initiatives. This role involves cultivating relationships with key decision-makers and leveraging data to enhance client experiences and drive account growth.

As a Customer Success Manager at 12twenty, you will support university partnerships by managing relationships, guiding career center operations, and enhancing partner engagement through webinars and content creation, ensuring optimal use of the platform and partner satisfaction.

The Bilingual Enrollment Specialist will call prospective members to educate them on Thyme Care’s services and encourage enrollment. The role requires making 80-100 outbound calls daily, understanding member goals, and fostering strong relationships. Responsibilities also include conducting enrollment surveys and participating in development sessions to meet quality and productivity goals.

As a Compliance Customer Relation Specialist, you'll support clients and drivers with DOT and FCRA regulations, conduct employment verifications, process compliance documents, and deliver outstanding customer service while maintaining knowledge of industry regulations and Foley products.