Top Customer Success Jobs in Chicago, IL

The Customer Engagement & Leads Manager oversees customer care operations, focusing on customer satisfaction and lead conversion. Responsibilities include leading a team, managing customer inquiries, optimizing lead handling, improving processes, and analyzing performance metrics.

The Account Manager will support day-to-day client operations, manage client relations in financial services, and collaborate with internal teams and external partners to execute and optimize sponsorship programs in sports. Responsibilities include project management, preparing strategic documents, representing client interests, and overseeing a full-time employee.

The ABA Utilization Review Specialist will review clinical information, obtain authorizations for ABA services, manage authorization denials, document necessary information, and collaborate with clinical staff. The role involves ensuring compliance with utilization review guidelines and assisting clients with payer requirements.

The Selling Specialist at MAKE UP FOR EVER drives sales by educating and supporting Sephora Stores in Chicago. Responsibilities include achieving sales objectives, maintaining store relationships, facilitating store events, and managing visual merchandising and inventory. The role also focuses on providing training and showcasing makeup artistry skills.

As a Knowledge Management Senior Specialist, you will manage the disclosability process, support the creation of business-centric Hub Sites on SharePoint, leverage technologies like Generative AI for knowledge sharing, train new team members, and aid in Business Development initiatives.

The Compliance Specialist will assist the compliance team in ensuring adherence to regulatory standards and internal policies, involving document reviews, background checks, audits, and compliance reporting. This role requires strong analytical skills and attention to detail, along with collaboration across departments to promote compliance culture.

As a Strategic Customer Success Manager, you will build relationships with major customers, guiding them through their journey with Intercom's AI solutions by developing success plans, mitigating churn, and driving product adoption and expansion initiatives. You will collaborate with internal teams and act as a trusted advisor to maximize customer value and uncover growth opportunities.