Top Customer Success Jobs in Chicago, IL
As a Receiving Specialist, responsibilities include managing backroom operations, receiving products into the POS system, organizing inventory, processing damaged products, and ensuring adequate stock levels and proper merchandising displays for customer satisfaction.
As an Optical Supervisor at Warby Parker, you'll provide exceptional customer service, help with eyewear fitting, ensure internal operations are maintained, and mentor team members while driving store success. You'll also handle measurements and product explanations for customers to ensure satisfaction.
The Client Manager Associate at Unum is in training to handle proactive customer management, develop growth strategies, and enhance retention. Responsibilities include establishing connections with clients and brokers, learning to manage business plans, participating in benefit fairs, and collaborating with sales and marketing teams.
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The SVP, Client Leadership will lead strategic growth and transformation efforts for clients, manage Account Leadership teams, and foster relationships with senior clients, ensuring the delivery of innovative marketing solutions. They will guide operational models to integrate agency efforts for maximized client outcomes, educating teams to align with RAPP and Omnicom's value propositions.
As a Technical Account Specialist, you'll provide specialized technical support to customers, enabling optimal usage of Gong's platform by resolving complex technical challenges and conducting configuration audits. You'll act as a bridge between customers and internal teams to ensure customer success through effective use of technology.
The Customer Success Manager will oversee the post-sales lifecycle for Stripe's Revenue and Finance Automation product suite, ensuring customer satisfaction, retention, and growth. This role requires building strong relationships with clients, driving business outcomes, and advocating for customer needs internally. Responsibilities include conducting business reviews, enhancing product adoption, and providing insights to improve user experience.
Develop master documents and financial agreements for health insurance contracts. Interpret health benefits and prepare documentation for distribution. Collaborate with teams to file documentation with regulators. Requires 4 years of experience, project management skills, and PC proficiency.
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As a Client Relationship Manager II, you'll be the main contact for clients, focusing on building relationships, solving recurring issues, and collaborating with various teams to enhance products and services while ensuring clients receive exceptional service.
The Customer SDR I role involves driving qualified pipeline opportunities within existing customer accounts. Responsibilities include responding to customer inquiries, engaging with accounts using strategic tools, employing various outreach methods, qualifying expansion opportunities, and collaborating closely with internal teams to optimize customer engagement and performance.
The Senior Programmatic Trading Specialist collaborates with Account Management and Business Development, providing performance analyses and strategic recommendations to enhance client relations and campaign outcomes. Responsibilities include troubleshooting campaign issues, mentoring junior traders, utilizing analytics tools for data insights, and building relationships with stakeholders to optimize performance and meet KPIs.
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