Top Customer Success Jobs in Chicago, IL
Seeking a Workday HCM Specialist to support Workday product roadmap developments, user training, and document creation. Responsibilities include providing user support, aligning with global process owners, and influencing the Workday product roadmap.
Customer Care Specialist role at Hireology, responsible for customer support, order fulfillment, communication with customers, and vendor management. Requires strong communication skills, attention to detail, and customer-centric approach. Entry-level position in a fast-paced, high-growth environment with opportunities for professional growth.
The Complex Claims Representative manages complex accounting malpractice claims by evaluating coverage, assessing liability and damages, setting reserves, negotiating settlements, and collaborating with team members. The role involves customer interaction, compliance with regulations, and ensuring timely resolution of claims.
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As a Client Service Representative, you'll manage client relationships, analyze legal documents, fulfill customer requests, provide excellent service, and recommend process improvements. You'll need strong research and computer skills to navigate databases effectively and maintain client portfolios.
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The Community Investment Specialist will lead volunteer recruitment and event planning, enhance the firm’s community investment program, cultivate a culture of giving, maintain communications with stakeholders, manage partner relationships, and ensure accurate data management for philanthropic activities.
As a Client Success Director at Nextpoint, you will manage a portfolio of clients, ensuring they maximize the value from our legal technology platform. Responsibilities include client communication, account expansion, leading product demonstrations, and managing renewals, with success measured by retention and client referrals.
As a Credit Analyst, you will assist clients and financial advisors with wealth management lending and ongoing servicing for Supernova Lending products. Responsibilities include supporting onboarding, ensuring application accuracy, guiding loans through processes, and maintaining client relationships. The role involves administrative duties, client communication, and managing loan servicing inquiries while upholding confidentiality and integrity.
The Associate Client Services Manager serves as the primary contact for client relationships post-sale, ensuring effective campaign management and client satisfaction. Responsibilities include communicating with clients, analyzing campaign performance, collaborating with internal teams, and identifying growth opportunities. This role also involves troubleshooting issues and ensuring that client objectives are met through strategic solutions.
Resolutions Specialists at Reverb deliver exceptional customer service by resolving complex issues for musicians and gear sellers. Responsibilities include managing customer disputes, performing account actions, collaborating with teams, and maintaining clear communication while documenting case activities.
As an Implementation Specialist at TravelPerk, you'll onboard Premium and Pro clients, configure their accounts, and conduct training sessions to ensure they maximize their use of the platform. You'll provide technical support, manage client relationships, and drive successful rollouts for a seamless client experience.
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