Top Customer Success Jobs in Chicago, IL
As a Learning and Development Specialist, you will support the development of employees by creating and facilitating impactful learning experiences. Your responsibilities include developing learning content, consulting with leaders to assess learning needs, implementing delivery methods, and monitoring program success. You will engage with subject matter experts to build resources that enhance employee skills and drive results for the business.
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The Senior Drayage Specialist at Arrive Logistics will drive carrier acquisition and retention through effective sales strategies, relationship building, and contract negotiations. This role requires resolving issues with carriers, collaborating with internal teams, and monitoring performance metrics to enhance service delivery and revenue growth.
The Technology Compliance Specialist will ensure compliance with regulations and standards by assessing risks, conducting technology assessments, and monitoring compliance metrics. The role involves collaboration across departments and development of compliance policies, participating in audits, and providing training for compliance measures.
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The Product Data Scientist will lead client-facing projects, delivering impactful analytics solutions and translating client needs into data science modeling. They will build operational pipelines and present data-driven insights to help clients optimize their business problems through advanced analytics and AI frameworks.
The Patient Billing & Outreach Specialist manages patient billing processes and conducts outreach to help patients understand their financial responsibilities. Responsibilities include communicating with patients about billing, coordinating with financial assistance teams, ensuring compliance with billing practices, and participating in team meetings for process improvements.
The Customer Service Representative, called Customer Hero at SpotHero, assists customers with parking issues, answers inbound inquiries, and ensures a positive experience. Responsibilities include handling phone and email support, maintaining quality assurance and customer satisfaction scores, and completing follow-up tasks timely.
The Client Director is responsible for managing renewals and upsells within assigned accounts, overseeing executive relationships, leading virtual teams, and developing strategic solutions to enhance client experiences. The role focuses on relationship management with a goal to achieve financial targets and create exceptional customer service.
The Lead Policy & Procedure Specialist is responsible for supporting risk management by developing system documentation for the RCSA module, conducting user system testing, and ensuring policy and procedure standardization. The role includes leading business system requirements efforts and managing risk-related issues.
The Trade Show Manager at Life Fitness is responsible for strategic planning and execution of trade show events, managing logistics, vendor relationships, and lead data in SFDC, while ensuring adherence to company standards. The role involves 30% travel within the US and demands strong organizational and communication skills.
As an IT Support Analyst at GoHealth, you will enhance customer support processes by promptly addressing IT support tickets and calls. Your role will involve resolving software, hardware, and system issues while collaborating with various teams to implement improvements. Your aim will be to improve the support experience and reduce resolution times.
Top Companies in Chicago, IL Hiring Customer Success Roles
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