Top Entry Level Account Manager (AM) Jobs in Charlotte, NC

As a Technical Account Manager at Contrast Security, you will ensure client success by managing customer interactions, addressing technical concerns, and enhancing product performance. You will build strong relationships with clients, coordinate across teams, and leverage data analytics to improve product adoption and satisfaction, contributing to customer retention and growth.

The Account Manager will oversee a remote team to enhance client satisfaction and operational efficiency within the Player Support department. Responsibilities include managing team leads, addressing client issues, setting KPIs, ensuring compliance, and optimizing service delivery processes.

As a Customer Account Manager at Brightwheel, you will retain SaaS revenue by engaging with current customers, understanding their needs, and providing product recommendations. You'll facilitate customer conversations, manage escalations, and ensure customer satisfaction while being part of a collaborative team in a fast-paced startup environment.