Top Operations Manager Jobs in Baltimore, MD

The NCQA Accreditation Coordinator manages compliance with accreditation standards, coordinates accreditation activities, educates staff, prepares compliance documents, and serves as the point of contact during accreditation surveys.

The Head of Revenue Operations will oversee all areas of Revenue Operations including Sales, Channel, and Renewals. Responsibilities include managing forecasts, developing performance metrics, optimizing processes and systems, and delivering insights through analytics and dashboards to drive operational excellence in a SaaS environment.

The Proposal Manager will oversee the RFP response process from release to submission, manage coordination among various business units, create and update project plans and timelines, and ensure the timely delivery of high-quality bids that meet client needs. The role also involves leading qualification calls, providing strategy for bid responses, and maintaining version control on documentation.

Lead a global Marketplace Operations team by closely monitoring agent performance, providing coaching, handling escalations, and maintaining quality assurance scores above 90%. Delegate tasks, resolve conflicts, and suggest team building activities. Requires +2 years of coaching and customer service experience.

The Paralegal will support the Legal Team by managing legal requests, assisting in contract negotiations, maintaining IP portfolios, managing insurance documents, liaising with outside counsel, and other related corporate background documentation. This role requires attention to detail and the ability to handle multiple projects in a fast-paced environment.

The Supplier Engagement Manager will oversee Clinical Management vendors, ensuring performance, accountability, and quality delivery by maintaining relationships with vendors, managing governance activities, conducting vendor onboarding, and driving internal communication. They will analyze vendor metrics, support contract management and vendor qualifications, and facilitate meetings and training, ensuring adherence to contractual obligations.

The Supply Chain & Procurement Specialist will manage and track purchase orders and container logistics for Apex Wheels. Responsibilities include overseeing the day-to-day movement of orders, ensuring accuracy, validating information, and managing inventory levels while supporting the procurement team.