Top Customer Success Jobs in Austin, TX
The Field Support Representative is responsible for answering incoming calls from Securities and Investment Advisor Representatives, assessing issues, providing guidance, and relaying information for further action. They build strong professional relationships with the sales force and help support their operational needs.
As a Mainframe Specialist, you will maintain and support mainframe systems, troubleshooting issues and collaborating with teams. Your responsibilities include managing applications and infrastructure, optimizing COBOL programs, handling IBM MQ, ensuring adherence to SDLC, and providing exceptional customer service while documenting and tracking system performance.
Manage and optimize PPC campaigns across various platforms to drive traffic, increase conversions, and maximize ROI. Conduct audience and keyword research, analyze campaign data, collaborate with stakeholders, and stay updated on industry trends.
As a Lead Implementation Specialist, you will manage implementation projects, develop strategies for best practices, and provide exemplary customer service for ERP solutions. You will work closely with client executives to maximize financial asset return and troubleshoot application issues, while also evaluating business needs and driving accounting optimization across diverse industries.
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The Engagement Manager at Databricks will oversee customer engagement from the initial sales phase to service delivery, ensuring customer satisfaction and identifying new service opportunities. This role involves collaborating with various teams to exceed expectations and driving project governance, focusing on delivering measurable value and managing resources effectively.
As a Customer Success Engineer at Decodable, you will ensure customer satisfaction with the platform, providing technical support and guiding users through onboarding. You'll advocate for customers internally, help identify new use cases, and manage customer feedback to enhance the product.
The Customer Success Manager will enhance customer success by leveraging geospatial technical skills, managing key accounts, driving customer onboarding, and ensuring product adoption while maintaining regular communication with stakeholders.
As a Benefits Advisor II at Mitratech, you will provide guidance on health, welfare, and retirement benefits to U.S.-based businesses. Responsibilities include consulting with customers, researching compliance implications, and enhancing the overall customer experience through collaboration and mentorship initiatives.
The FedRAMP Authorization Specialist will lead compliance efforts for the Game Warden platform, orchestrating FedRAMP processes and collaborating with various departments. The role includes generating monitoring artifacts, interpreting security controls, conducting training sessions, and guiding clients through the authorization process.
As a Customer Support Engineer, you will resolve customer issues, perform root cause analysis, report bugs, and work with cross-functional teams to enhance customer satisfaction and platform efficiency. You will utilize debugging skills to troubleshoot issues and gather customer feedback for product improvements.
Top Companies in Austin, TX Hiring Customer Success Roles
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