Top Customer Success Jobs in Austin, TX
The Enterprise Sales Executive is responsible for creating incremental license revenue growth by managing key enterprise software accounts. This role involves developing trusted relationships with C-suite stakeholders, executing sales strategies, and driving growth through software license and services targets. The role also requires collaboration with various cross-functional teams to solve client issues and position software products effectively.
The Application Support Specialist at Apiture will resolve and provide solutions to technical problems for customers, working closely with internal and external teams. The role involves documenting investigations, analyzing logs, and developing solutions while being part of an on-call rotation, working efficiently in a fast-paced environment.
The Customer Experience Representative handles incoming service calls and emails, resolves customer issues efficiently, documents claims patterns, and ensures customer satisfaction while meeting revenue goals. They contribute to process improvements and promote brand engagement.
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As a Customer Success Engineer at Dataiku, you will guide customers in increasing user adoption of the Dataiku platform, provide technical education, conduct workshops, and collaborate with sales teams. Your role involves ensuring customer satisfaction, onboarding, and addressing technical issues, while maintaining an up-to-date knowledge of Dataiku’s products and industry trends.
The Partner Relations Manager will engage with industrial customers, ensuring they have the necessary support to succeed with Unity's services. Responsibilities include understanding customer goals, raising visibility of projects, and collaborating with internal teams to remove obstacles. Insights provided will help enhance Unity's offerings and customer understanding.
The Renewals Specialist will drive account renewals, manage customer transitions, and maintain subscription revenue for existing accounts. Responsibilities include collaboration with cross-functional teams, creating client proposals, leveraging upsells, and ensuring a high on-time renewal rate.
The Renewals Specialist is responsible for managing account renewals, enhancing customer relations, and coordinating with cross-functional teams. They work closely with Customer Success Managers and Account Executives, handling negotiations, proposals, and maintaining a high renewal rate while promoting upsells.
As a Client Support Specialist at Ontic, you will engage directly with clients, manage support tickets, resolve issues, and improve documentation. You will work across teams to enhance client experiences while reporting on metrics related to client inquiries. Technical aptitude and communication skills are essential in this proactive role.
As a Technical Customer Success Manager at DigitalOcean, you will partner with business customers, providing technical consultation and support to maximize their cloud infrastructure. You'll help design tailored architecture solutions, drive customer engagement, and advocate for their needs. This role emphasizes collaboration across teams to ensure customer success and growth within the DigitalOcean platform.
The Sr. Manager of Premium Support will lead a global team of engineers providing high-level, personalized support to strategic customers. Responsibilities include mentoring team members, managing customer relationships, resolving complex issues, and driving operational excellence through KPI analysis and continuous improvement of support workflows.
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