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Top Customer Success Jobs in Ann Arbor, MI

245+ Job Results
3 Hours Ago
Ann Arbor, MI
Remote
Hybrid
80 Employees
$60K-$85K Annually
1-3 Years of Experience
80 Employees
$60K-$85K Annually
1-3 Years of Experience
Insurance • Legal Tech • Social Impact
Join a fast-growing startup as a Paralegal/Client Manager and work closely with attorneys on case strategy, shaping evidence, and driving client relationships.
Top Benefits:
401-K
Company Equity
Continuing Education Stipend
+6 More
5 Hours Ago
Ann Arbor, MI
Remote
600 Employees
$21-$29
1-3 Years of Experience
600 Employees
$21-$29
1-3 Years of Experience
Cloud • Information Technology • Software • Business Intelligence
The POS Integration Support Specialist is responsible for helping R365 customers with all POS integrations functions and needs. They manage pertinent customer communications through tickets, live chats, and phone calls.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+58 More
19 Hours Ago
Ann Arbor, MI
Remote
600 Employees
$32-$40
3-5 Years of Experience
600 Employees
$32-$40
3-5 Years of Experience
Cloud • Information Technology • Software • Business Intelligence
The Accounts Receivable & Collections Specialist at Restaurant365 is responsible for maximizing cash collections and scaling the cash collections efforts. The role involves negotiating with customers, creating payment plans, and automating dunning campaigns. The ideal candidate should have knowledge of order to cash processes and experience in fast-paced, high-growth companies.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+58 More
19 Hours Ago
Ann Arbor, MI
Remote
600 Employees
$32-$40
3-5 Years of Experience
600 Employees
$32-$40
3-5 Years of Experience
Cloud • Information Technology • Software • Business Intelligence
The Senior AR Billing Specialist at Restaurant365 is responsible for accurate financial records in the ERP, executing timely billing to customers, and improving financial processes. This role involves critical thinking, problem-solving, and making important financial decisions. Key responsibilities include billing functions, reconciliation, customer engagement, process documentation, error investigation, and process improvements.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+58 More
5 Hours Ago
Ann Arbor, MI
Remote
400 Employees
1-3 Years of Experience
400 Employees
1-3 Years of Experience
eCommerce • Information Technology • Sharing Economy • Software
As a Customer Service Representative at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+63 More

Featured Jobs

6 Hours Ago
Ann Arbor, MI
Remote
130 Employees
$113K-$140K Annually
3-5 Years of Experience
130 Employees
$113K-$140K Annually
3-5 Years of Experience
Healthtech
Virtual Primary Care Provider delivering care via telehealth/virtual platforms. Provide longitudinal primary care, address urgent care needs, and collaborate with care team. Drive patient satisfaction, deliver high-quality care, and stay up to date with medical guidelines.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+27 More
10 Hours Ago
Ann Arbor, MI
Remote
440 Employees
3-5 Years of Experience
440 Employees
3-5 Years of Experience
Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
The Customer Success Manager at Carrot Fertility supports new and existing customers, drives retention, increases member engagement, and maintains high levels of customer satisfaction. They serve as the primary point of contact for assigned accounts, proactively engage with customers, and provide tailored solutions and advice. The Customer Success Manager also acts as a customer advocate within the company and ensures timely resolution of customer issues.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+53 More
10 Hours Ago
Ann Arbor, MI
Remote
440 Employees
3-5 Years of Experience
440 Employees
3-5 Years of Experience
Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
The Customer Success Manager will support new and existing Carrot customers, drive retention, increase member engagement, and maintain high levels of customer satisfaction.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+53 More
10 Hours Ago
Ann Arbor, MI
Remote
440 Employees
3-5 Years of Experience
440 Employees
3-5 Years of Experience
Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
The Customer Success Manager at Carrot Fertility will support new and existing customers, drive retention, increase member engagement, and maintain high customer satisfaction levels. They will act as a trusted advisor to HR benefits leaders, communicate the value of Carrot's product, respond to customer needs, and provide tailored solutions and advice. The candidate should have 3+ years of experience in Customer Success, Account Management, or Project Management, be detail-oriented with strong analytical and communication skills, and be fluent in English.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+53 More
12 Hours Ago
Ann Arbor, MI
Remote
1,300 Employees
$60K-$70K Annually
1-3 Years of Experience
1,300 Employees
$60K-$70K Annually
1-3 Years of Experience
Food • Information Technology • Payments • Software • Hospitality
As a Client Success Manager, you will be responsible for building and maintaining strong relationships with restaurant clients, driving product adoption and client satisfaction, and strategizing with clients to optimize their businesses using Wonders technology. You will also serve as the main point of contact between clients and internal teams for a seamless post-sales experience.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+24 More
12 Hours Ago
Ann Arbor, MI
Remote
210 Employees
3-5 Years of Experience
210 Employees
3-5 Years of Experience
Legal Tech • Professional Services • Software • Business Intelligence • Consulting
Manage and grow high-value subscription accounts, build strong client relationships, oversee client communications, and increase service usage.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+29 More
13 Hours Ago
Ann Arbor, MI
Remote
Hybrid
1,000 Employees
1-3 Years of Experience
1,000 Employees
1-3 Years of Experience
Edtech
Seasonal Customer Success Representative responsible for providing effective service to customers in a remote setting. Handles inbound calls, inquiries, and supports pre- and post-sales. Collaborates with teams, maintains CRM records, and tracks orders.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+36 More
13 Hours Ago
Ann Arbor, MI
Remote
Hybrid
21,000 Employees
1-3 Years of Experience
21,000 Employees
1-3 Years of Experience
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Provide post-sales support and solutions to customers running Flex proprietary software in a Windows and Linux environment. Maintain positive long-term partnerships between Motorola Solutions and customers by resolving technical issues and providing technical assistance.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+43 More
14 Hours Ago
Ann Arbor, MI
Remote
Hybrid
1,400 Employees
1-3 Years of Experience
1,400 Employees
1-3 Years of Experience
Fintech • Financial Services
The Strategy and Operations team at Beyond Finance is looking for a candidate who can lead initiatives, optimize processes, and enhance customer experience. They will be responsible for financial forecasting, market analysis, and building relationships with key stakeholders. The ideal candidate should have strong problem-solving skills and the ability to deliver results in a fast-paced environment.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+36 More
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