Workforce Planner

Posted 4 Days Ago
Be an Early Applicant
Sydney, New South Wales
In-Office
Mid level
Information Technology • Marketing Tech • Transportation • Travel • Financial Services
The Role
The Workforce Planner will enhance rostering practices, configure workforce planning systems, coach teams, and improve efficiency in airport operations.
Summary Generated by Built In
Company Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

  • Challenge yourself to identify opportunities which will improve vital business outcomes 
  • Lead meaningful change by applying your expertise in advanced workforce planning systems to improve rostering outcomes
  • 18-month, fixed term opportunity based at our Mascot Campus

At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship and a can-do attitude. We’re resilient and strong and it’s in us to be our best. We see it as our responsibility to take ownership and drive outcomes, ensuring we contribute to taking the organisation forward. We understand our priorities and what needs to be delivered, taking the initiative to keep things moving. 

The Workforce Planner will play a key role in a major workforce transformation project aimed at enhancing rostering practices for ground staff across airport operations. This project-based role involves configuring new workforce planning systems, coaching operational teams, and supporting implementation across multiple locations. As a strategic partner to business units, the Workforce Planner will leverage technology and process redesign to improve workforce efficiency, employee engagement, and operational outcomes. Working cross-functionally and autonomously, the role builds strong relationships to deliver fit-for-purpose, innovative solutions that support sustainable workforce planning.

You’ll have –

  • Experience and ability to quickly understand and apply complex workforce planning systems, tools, and methodologies
  • Experience with rostering systems including WorkforcePlus and GroundStar Rostering highly desirable.
  • Advanced Microsoft Excel, PowerPoint, Power BI and/or BI reporting skills.
  • Demonstrated capability and commitment to improve roster efficiency and utilisation within a complex organisation.
  • Experience in change management, process design and continuous improvement programs highly desirable.
  • Superior written and verbal communication skills and ability to influence key stakeholders at all levels of the operation.
  • Aviation, Operations or similar work experience.

We're committed to helping you build your career. With the support of your manager, let's start a conversation around making your next move.

Applications close on Tuesday 25th November 2025. 

Top Skills

Groundstar Rostering
Excel
Microsoft Powerpoint
Power BI
Workforceplus
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The Company
HQ: Mascot, New South Wales
17,283 Employees
Year Founded: 1920

What We Do

We would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly. We pay our respects to Elders past and present.

Spirit is everything to us, and joining the Qantas team means bringing your spirit to ours. We have over 26,000 exceptional employees, and every year we fly millions of customers around Australia and the world – together.

If you hop on board with the team, you'll experience a workplace where creativity, diversity and innovation are encouraged. We aim to give every member of the Qantas Group the support to follow their dreams, face new challenges, and let their future take flight. Ultimately, people are our priority – those who work for us and those who travel with us.

For the latest information on the cyber incident: https://bit.ly/3I7jNfM

Member of the oneworld Alliance.

Please read the Qantas LinkedIn House Rules at http://bit.ly/QFhouserules

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