User Experience (UX) Strategist

Posted 15 Days Ago
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South Jakarta City, Jakarta
Mid level
Agency • Marketing Tech
The Role
The UX Strategist will create user-centric digital strategies aligned with business goals, enhance customer journeys, and drive brand impact through data-driven insights. Responsibilities include collaborating with creative teams and presenting strategies to clients.
Summary Generated by Built In

About Ogilvy  

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry. 

About the Role  

As a User Experience (UX) Strategist, you will play a key role in shaping seamless, engaging, and effective digital experiences for our clients. You will bridge the gap between business goals, user needs, and creative execution, ensuring that our digital strategies enhance customer journeys and drive brand impact.

Key Responsibilities:

  • Develop UX Strategies – Craft user-centric digital strategies that align with business objectives and customer needs.
  • Content & Web Strategy – Plan and optimize content frameworks and digital platforms for maximum engagement and effectiveness.
  • Customer Experience & Insights – Analyze user behavior, market trends, and category insights to create data-driven recommendations.
  • Digital & Marketing Strategy – Collaborate with creative, media, and tech teams to develop integrated digital experiences.
  • Customer Relationship Management (CRM) – Leverage CRM insights to enhance personalization and customer engagement strategies.
  • Presentation & Stakeholder Engagement – Communicate UX strategies and recommendations clearly to clients and internal teams.

Key Skills & Qualifications:

  • Strong expertise in content strategy, web strategy, and digital media.
  • Understanding of customer experience (CX) and category insights to drive strategic decisions.
  • Proficiency in marketing strategy, digital strategy, and UX best practices.
  • Experience with CRM tools and data-driven customer engagement.
  • Excellent presentation and communication skills to influence stakeholders.
  • Background in advertising, digital agencies, or brand strategy is a plus.

How We’ll Support You 

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.  


At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. 

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. 

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [email protected]. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

Top Skills

Content Strategy
Crm Tools
Digital Media
Web Strategy
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The Company
HQ: New York, NY
11,000 Employees
Hybrid Workplace
Year Founded: 1948

What We Do

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. We build on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. We are proud to currently rank as the #1 global agency network for creative excellence and effectiveness by WARC, signifying our ability to deliver creative solutions that drive unreasonable impact for clients and communities. 

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