MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
We are looking for a Used Cars Backoffice Expert who will be involved in all the activities related to the backoffice of used cars, providing prompt support to different clients in the activities related to:
- used car logistics,
- request of deregistration and change of ownership,
- solicit payment and support client with invoice issues,
- request and ship COC documents.
- Good level of English (at least B1),
- Precise, patient and structured person, eager to learn new skills and improve processes,
- 2 years of experience in a role that demands customer support within matrix organization,
- Excellent competencies with Excel and Outlook.
Join us in shaping the future of automotive service. Apply now and become a key player in a team that values expertise, collaboration, and customer satisfaction.
Work location: Milan, Italy (client's office)
Full-time, 40 hours/week
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
Top Skills
What We Do
MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.
