Underwriting/Operations Assistant - Commercial Excess Liability (Glastonbury, CT; Bala Cynwyd, PA or Peoria, IL)
Support Underwriting by creating policy documents, ensure compliance with regulatory requirements, order inspections and premium audits, maintain electronic underwriting files, solicit renewal transactions, provide basic operational support for the product line’s underwriters, and provide back-up support for the Operations Representative. Review insurance certificates, resolving discrepancies with reinsurers, providing operations, production, and underwriting reports, working with producers, audit work of others, given authority in some cases on behalf of Underwriting.
Principal Duties & ResponsibilitiesCreate policy documents which represent the insurance transaction bound by the underwriter.
Ensure the statistical coding and policy issuance complies with regulatory requirements for each insurance transaction.
Order inspections, premium audits, and loss runs as required.
Maintain electronic and/or physical underwriting file.
Solicit renewal transactions.
As necessary, re-format data for import into front end system.
Provide basic operational support for the product line’s underwriters.
As requested by underwriters, develop underwriting information from the internet and other data sources.
Provide back-up support for the Operations Representative position.
Review facultative insurance certificates to ensure the terms identified by the reinsurer are consistent with terms expected by underwriter.
Resolve accounting discrepancies with facultative reinsurers.
Provide operational, production, and underwriting reports to underwriting staff as requested, utilizing front-end systems and/or Business Objects.
Contact producers to determine appropriate courses of action.
Assist with User Acceptance Testing of systematic changes.
Train Operations Assistants with Level 1 experience in which s/he is located or in other branch offices.
Audit the work of others.
May be given authority to review/approve endorsements, review/analyze risks, review terms and conditions of underlying policies, review inspections of risks, each of which would be on behalf of Underwriting.
Typically requires a high school diploma; Associates degree preferred
2+ years of related experience for consideration
[OR] equivalent level of education and experience
Ability to follow operations procedures as outlined by the Operations Manager.
Ability to meet processing deadlines with minimal error.
Ability to manage a variety of projects, both long- and short-term simultaneously.
Ability to use database software including Windows operating systems, computer network environment and printers to process insurance policy changes.
Accurate data entry.
Superior Excel skills to peer review formulas, formatting, and data cleansing of large spreadsheets.
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
Top Skills
What We Do
RLI is a U.S.-based specialty insurer that serves niche property, casualty and surety markets. We provide peace of mind to the customers we serve by safeguarding their assets and helping them manage risk. We hire smart, ethical people, make them owners of the business and give them the freedom to succeed. These are the principles that drive our success, and they’re the reasons we have been successful for more than 50 years.
We believe in a different way of doing business and RLI is not what you’d expect from a typical insurance company. Our creative and collaborative workplace is cultivated by employee owners empowered to make good decisions for customers and the business.
We have a reputation for niche expertise, superior service and an entrepreneurial culture. In the industry and among our peers, we’re known for:
The best and brightest people in the industry who build strong relationships and provide outstanding service.
An underwriting focus so we perform well in all market cycles.
Our empowered, creative ownership culture.
A customized approach to developing insurance products to meet very specific needs.
Proven financial strength.
