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Underwriting Assistant – Central Service
International Operations, Global Specialty
Position Overview
This individual will work as a member of the Central Service team reporting to the Team Leader of Central Services. The role will work closely in alliance with the Underwriting Support team, Process Ownership function and others within International business to ensure Underwriting support needs are met. The individual will ensure timely and accurate capture of risk information in our core underwriting systems. The team supports multiple lines of business within International and therefore prioritisation, planning, stakeholder management and flexibility across products will be critical to success in this role. As a part of this team you will act as subject matter experts in the capture of data in our underwriting systems.
Responsibilities:
- Act as a subject matter expert for the Central team for your line of business to share product specific updates and changes with the team
- Become proficient and take the lead in the knowledge of underwriting systems, processes and procedures and future improvements
- Review and enter new Underwriting submissions into internal GLASS system and manage any pre-modelling requests with Aggregation Team
- Timely and efficient processing of policy slip data into Underwriting systems within agreed business month end SLA
- Managing policy endorsement adjustments on internal Underwriting systems within agreed business SLA
- Act on DQ Pro and other business exception reports in a timely manner to ensure accurate risk details are maintained on Underwriting Systems
- Ensure that the monthly, quarterly and year-end business timetable is adhered to, ensuring effective communication with other departments and support all internal and external reporting deadlines
- File risk information and manage workflows on the document repository within the designated timeframe, to ensure a complete and accurate audit trail of all substantive business activity. This includes account system updates for quotes, close & declines
- Managing Quality Control and Contract Certainty queries and liaising with Underwriting Support on these
- Support the continuous improvement of processes by identifying opportunities and supporting route cause problem solving activity
- Participation in IT enhancements and upgrades for Underwriting systems
- Other ad hoc tasks aligned to International Operations
Experience & Skills:
- Strong organisational skills with the ability to handle a variety of duties within a timely and accurate manner
- Self-motivated and mature approach, with ability to take initiative to work alone but also work collaboratively and contribute to the culture as part of a small team
- Keen to develop skills through training & further learning
- A good example and advocate of the Hartford behaviours
- A good level of numeracy & analytical skills
- Detail oriented with ability to manage data, highlight potential issues and work with the team to resolve.
- Keen interest in current affairs in the world around us
- Good knowledge of Microsoft Office (Excel, Word & Outlook)
About Us | Our Culture | What It’s Like to Work Here
Skills Required
- Strong organisational skills
- Self-motivated with initiative
- Ability to work collaboratively in a team
- Detail oriented with analytical skills
- Good knowledge of Microsoft Office
The Hartford Financial Services Group, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Hartford Financial Services Group, Inc. and has not been reviewed or approved by The Hartford Financial Services Group, Inc..
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Retirement Support — The retirement savings plan pairs matching with an additional company contribution and guidance, strengthening long‑term financial security. Consistent 401(k) generosity elevates perceived total compensation across roles.
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Leave & Time Off Breadth — Paid time off, holidays, and paid leaves are described as generous and accessible, supporting work‑life balance. The ability to take meaningful time away adds value beyond base pay.
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Healthcare Strength — Health, dental, and vision options are comprehensive, with supplemental coverages that help manage out‑of‑pocket costs. Mental health resources, EAP access, and wellness programs further reinforce overall benefits value.
The Hartford Financial Services Group, Inc. Insights
What We Do
Human achievement is at the heart of what we do. We put our belief into action by not only ensuring individuals and businesses are well protected, but by going even further – making an impact in ways that go beyond an insurance policy
