Underwriting Assistant Manager - Commercial Lines

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.

**This position can be performed remotely for candidates who reside in Arizona, New Mexico, or Nevada. Ideal candidate would reside in greater Phoenix area**
Essential Functions:

• Manages assigned underwriting team. Enforces Corporate and Region underwriting guidelines and procedures

• Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes.  Implements strategies to address challenges to profit and drive that message throughout the underwriting unit.

• Answers questions, shares recommendations for complex situations, such as challenging accounts, communication strategies or developing agency relationships, while respectfully explaining the rationale for these recommendations.

• Coordinates with underwriters, marketing and branch management in the agency planning and review processes. Monitors progress of underwriters’ assigned agents and guides underwriters and agents in achieving annual goals while driving them to match price to quality across the book of business.

• Seeks feedback from agents and takes action to improve their experience and grow a profitable books of business.   

• Manages existing agency relationships and develops and fosters new agency relationships. Focus on growing profitable relationships and rehabilitating unprofitable or low growth relationships.            

• Oversees and monitors the workload and performance of assigned underwriting team.     

• Monitors business decisions made by team members to ensure that underwriters operate within set guidelines, authority, rate goals, and region service directives while matching price to quality across the book of business.

Education & Experience:

• Bachelor's degree, preferably in insurance or business administration or equivalent relevant experience

• Six years of commercial lines underwriting experience

• CPCU designation or other underwriting-related designation(s) preferred

• Previous supervisory/leadership experience preferred

Knowledge, Skills & Abilities:

• Excellent knowledge of underwriting and risk analysis

• Excellent problem-solving skills and the ability to make sound decisions

• Strong computer skills, including knowledge of Microsoft Office and social media

• Ability to work on multiple projects while meeting deadlines.

• Excellent written and verbal communication skills, including the ability to speak effectively before groups

• Strong leadership skills and ability to motivate team

• Ability to effectively communicate products, procedures, business planning and system information

• Exceptional customer service skills

• Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards will be required if driving

The hiring salary range for this position will vary based on geographic location, falling within either the $90,000-$124,000 range or the $99,000-$137,000 range. A hiring range represents a subset of the full salary range.  The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs. 

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.