Training Specialist - (FinCrime Operations)

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

We’re looking for a Training Specialist to join our Financial Crime Operations (Law Enforcement) team in Tallinn.

The Training Specialist plays a critical role in developing and delivering programs that ensure our team members are equipped to effectively detect, prevent, and mitigate financial crime risks. This role is ideal for a data-driven educator who can analyze learning needs, design effective content, and measure training success while collaborating with expert teams (Legal, Operations, and Compliance). You will be instrumental in maintaining training standards and driving continuous improvement in a critical operational area.

Job Responsibilities

• Training Facilitation & Delivery: Conduct high-impact training sessions (onboarding, refresher, upskilling) using advanced facilitation techniques to ensure deep engagement and strong knowledge retention. Manage Q&A and tailor exercises to maximize learning effectiveness.

• Assessment & Data Analysis: Actively monitor speed to competency and track recurring questions. Utilize team metrics and performance data to identify knowledge gaps and articulate data-driven insights into training effectiveness for stakeholders.

• Continuous Improvement: Proactively review and update training materials (policies, procedures, and regulatory requirements). Provide actionable, data-driven suggestions for enhancing training workflows, program design, and content.

• Stakeholder Collaboration: Lead cross-functional collaboration to ensure training efforts align with broader compliance and operational objectives. Provide detailed feedback and reporting with actionable recommendations to relevant senior stakeholders.

Required Skills:

• Previous experience as a trainer or learning and development specialist (1+ years) is mandatory.
• Excellent verbal and written communication skills in English, with the ability to produce clear, concise, and professional presentations. Additional languages are a plus.
• Demonstrated strong organizational and analytical skills to develop, manage, and measure training programs.
• Excellent interpersonal skills to engage diverse trainees and facilitate effective learning.
• You are punctual, proactive, and independent, ensuring timely and effective training delivery.
• Proven ability to maintain accuracy and compliance standards in a fast-paced environment.
• Capable of identifying gaps in training materials and providing constructive feedback for improvement.
• Flexibility to work various shifts to accommodate training needs across different time zones and teams.
• You have the right to work in Estonia and are already based here—we do not offer visa or relocation support for this role.

Nice to Have (The FinCrime Knowledge that can be Learned):

• 1+ years of experience in FinCrime Operations (AML, sanctions, fraud, KYC), providing a solid understanding of the subject matter.
• Education: Bachelor’s degree in Finance, Business Administration, Law, or a related analytical field.
• Certifications: Relevant certifications (ICA, CAMS, or equivalent).

If you’re ready to take on an exciting challenge and make a meaningful impact, we’d love to hear from you! Please submit your resume in English as soon as possible.

We will start interviewing for this position from day 1 so we would recommend applying rather sooner than later - otherwise, someone else might grab your dream job 💚

Hiring Process

1. Application Review: We’ll evaluate your experience and skills.
2. Homework: (3 calendar days to complete)
3. Final Interview: Meet with our Team Leads for an in-depth discussion.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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