Training Lead - Global ERP Implementation

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of over 100,000 dedicated professionals. With more than 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

Our brand promise – “when you need to be sure” – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and a portfolio of trusted specialized brands, including Applied Technical Services, Brightsight, Bluesign and Nutrasource.

As the Training Lead – Global ERP Implementation, you will be responsible for designing, developing, and delivering training content to ensure end users across multiple regions and business units are equipped to effectively use the new system across 120 countries.

Responsibilities

• Develop and deliver comprehensive training programs for end-users
• Collaborate with subject matter experts to identify training needs and develop training content
• Design and develop user manuals, guides, and other training materials
• Deliver training sessions, both virtually and in-person
• Evaluate training effectiveness and identify areas for improvement
• Develop and maintain training documentation and materials
• Collaborate with change management team to integrate training with overall change strategy

• Bachelor's degree in Education, Training, or related field
• 3+ years of experience in training development and delivery, preferably in ERP implementations
• Strong knowledge of adult learning principles and instructional design methodologies
• Experience with e-learning tools and platforms (e.g., LMS, virtual classroom tools)
• Excellent communication, interpersonal, and presentation skills
• Ability to work in a fast-paced, dynamic environment

Required Skills

• Experience with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics)
• Certification in instructional design or training development (e.g., ATD, CPTD)
• Experience with global implementations and multicultural teams
• Knowledge of industry-specific business processes

Why SGS?

• Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry.
• Enjoy a flexible schedule and a hybrid work model.
• Access continuous learning opportunities through SGS University and Campus.
• Collaborate in a multinational environment with colleagues from various continents.

Apply Now:
At SGS, we are committed to fostering an open, friendly, and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn, grow your expertise, and fulfill your potential. Apply now to join our motivated and dynamic team!