- Free Ikon Pass for all eligible employees
- Additional free skiing + riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents
- Discounted skiing + riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
- Employee housing available in Sandpoint area
- Onsite employee childcare available (limited space)
- Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax and recharge
- Generous discounts on outdoor gear, apparel, food, lodging, etc.
- Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for all eligible employees
- 401k plan with generous employer match
- Paid parental leave of up to 6 weeks for eligible employees
- Discounts available for equipment rentals (based on availability), retail, food, lodging, and more
- Pro-deal pricing on equipment from top outdoor brands
- Bereavement pay
- Employee transportation available
- Discounted tuition with partner online university for all Alterra Mountain Company employees to further education
Employment Status: Full Time or Part Time Seasonal
Wage Range: $15.00 to $16.00
Minimum Age: 16
Background Check Required: No
Driver Verification Required: No
Position Summary:
Delivers high-quality guest service by providing accurate information about Schweitzer Mountain Resort, summer activities, and the local area. Serves as a welcoming and knowledgeable point of contact for guests through in-person interactions, phone calls, and email while working in the Summer Activity Center. Supports sales, billing, and administrative functions, assists other resort departments as needed, and helps ensure a clean, organized, and guest-focused environment. Availability on weekends and holidays through Labor Day is required.
Essential Functions and Major Responsibilities:
- Welcome and assist guests by providing accurate, friendly information about Schweitzer Mountain Resort, summer activities, events and the local area.
- Staff the Summer Activity Center by greeting guests, answering phones and emails, and delivering excellent customer service.
- Promote Schweitzer-owned businesses, activities, events, and concessions to enhance the guest experience.
- Perform sales, billing, and fulfillment transactions for tickets, season passes, activities, and concessions using computer systems.
- Handle cash transactions, balance daily tills, complete end-of-day reconciliation, and maintain financial accountability.
- Maintain a clean, organized sales area and support other resort departments, including retail and rentals, as needed.
Specific Job Skills:
License/Certifications- None
Technical- Computer skills required with previous point of sale system experience, cash handling, Microsoft Office.
Physical Capabilities- Should be able to sit/stand/walk for full 8 hour shift
Additional- Strong public relations and guest service background and ability to multi-task in a fast paced environment.
Education/Related Experience:
Minimum education required- High School graduate preferred. English reading, writing and verbal communication plus basic math required.
Minimum time in related position- Previous guest service in a Resort environment experience preferred.
Skills Required
- High School graduate preferred
- Previous guest service in a Resort environment experience
- Computer skills required with previous point of sale system experience
- Ability to multi-task in a fast paced environment
- Strong public relations and guest service background
What We Do
Alterra Mountain Company is a hospitality and recreation company that owns and operates a collection of iconic mountain destinations and the Ikon Pass.
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