KONE is a global leader in the elevator and escalator industry: our job is to make the world’s cities better places to live. At KONE, our mission is to improve the flow of urban life. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators, and automatic building doors, as well as solutions for maintenance and modernization, which add value to the life cycle of any building.
Commercial & Operations ensures we are the most competitive in each of our businesses, throughout the lifecycle. Commercial and Operations has a crucial role in helping KONE to be faster, nimbler, helping our frontlines to serve our customers better than any other company in the industry.
Even well-maintained equipment can fall short of expectations as it gets older or in a changing environment. KONE Modernization focuses on providing solutions tailored to customer needs, ranging from component upgrades to full replacement of existing equipment, as well as retrofit installations. The purpose is simple – to keep customer equipment running safely and smoothly.
The modernization market is much bigger than what we currently see. We strive to have a better market understanding & visibility as well as driving proactive demand. We aim to capture faster than market growth and contribute to LIS development. We do this by differentiating and creating sustainable value to Customers throughout the building life cycle. We target best in industry offering, sales and engineering efficiency, productivity, and profitability focus. Enabled by a transformation in speed in delivering the value to Customers.
We are looking for a
Tendering and Ordering Deployment Manager
to the Modernization team in the Commercial & Operations unit.
Tendering and Ordering Deployment Manager is responsible for leading and optimizing the end-to-end tendering and ordering deployment processes. This role ensures timely, accurate, and cost-effective deployment of tendering and ordering developments, aligning with business goals and customer expectations.
In this role you will collaborate cross-functionally to drive process improvements, digitalization, and operational excellence. Tendering and Ordering deployment manager plays a key role in deploying new functionalities and new ways of working to Frontlines. The person will also work in close collaboration with other C&O functions, Areas, Frontlines, KTI and IT teams.
This role reports to the Modernization Head of Sales Operations, Pricing, Tendering & Ordering.
The preferred location of the position is Espoo, Finland or one of KONE main Frontline offices in Europe.
Responsibilities and key activities:
Identify and implement process improvements to enhance efficiency and reduce lead times
Drive digital transformation initiatives within tendering and ordering workflows
Utilize data analytics to support decision-making and performance tracking
Foster a culture of accountability, collaboration, and continuous improvement
Supporting new releases deployments by maintaining tools and support in defining specs for tender views and tender letters
Coordinate with supply chain, logistics, and production teams to ensure smooth execution
Monitor KPIs such as order cycle time, delivery performance, and customer satisfaction
Gather feedback and requirements from different users in Areas, Frontlines & Global
Support building global community(s) among tendering and ordering stakeholders as well as key users
Support in delivering tendering and ordering relevant trainings.
To get a grip of the big picture and what your work would be related to, you can follow the link to learn more about Modernization at KONE .
We expect you to have:
BSc or MSc in a relevant subject (e.g., business, finance, engineering, statistics, mathematics… etc.)
Experience or exposure to working in a matrix organization and willingness to contribute to the development of colleagues' skills
~5 years relevant experience in process management and development is considered as an asset
Knowledge and experience with KTOC systems
Knowledge of sales processes and tools
Ability to drive things independently and can-do attitude
Experience of connecting market needs and offering
Strong planning, organization, and facilitation skills
Strong analytical skills with the ability to analyze data and draw insights
Agility with office 365, data analytics, synthesis, and presentation skills
Demonstrated capabilities to run development and projects in international context
Relentless drive, energy, persistence, can-do attitude and people communication and collaboration skills
Ability to energize, inspire and motivate peers, strong collaboration and influencing skills
Strong communication and interpersonal skills, enjoys an international and diverse work environment
Fluency in English is required, with proficiency in other languages seen as a potential asset
Willingness and ability to travel internationally about 25% of the time.
What we offer
At KONE, one of our strategic targets is to make KONE a great place to work. We strive to foster a collaborative culture where co-workers trust and respect each other and leaders inspire people to deliver the best results. Our culture builds on the values of delighting the customer, energy for renewal, passion for performance and winning together. We deliver on our promises to customers and through this, we have consistently improved our reputation as a dependable partner, able to respond to changing requirements and market conditions. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Now you have a great opportunity to join a team of skilled colleagues, work in a global environment, and be a part of our journey which supports our new strategy!
For additional information please contact Hiring Manager Caroline Simon Thomas, Head of Sales Operations, Modernization [email protected] .
Want to #joinourflow?
If you see that you have the experience and qualities to be successful in this role, please submit your application with your CV and cover letter via Careers-site by November 12th 2025.
#LI-GO
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
Top Skills
What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live.
As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings.
Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
