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The Role
Job Description:
Overview: Tele-Sales Representative to contribute to generating sales for our company. The role involves closing sales deals over the phone plus digital channels and maintaining good customer relationships. The candidate will be an excellent communicator with superior people skills, comfortable presenting products or services over the phone, and adept at handling complaints and doubts.
Responsibilities:
Requirements:
#LI-PFE
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Sales Operations & Admin
Overview: Tele-Sales Representative to contribute to generating sales for our company. The role involves closing sales deals over the phone plus digital channels and maintaining good customer relationships. The candidate will be an excellent communicator with superior people skills, comfortable presenting products or services over the phone, and adept at handling complaints and doubts.
Responsibilities:
- Contact new or existing customers to inform them about a product or service using scripts.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company's reputation.
- Go the "extra mile" to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
Requirements:
- Proven experience as a tele-sales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quotas, preferably over the phone.
- Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
#LI-PFE
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Sales Operations & Admin
What the Team is Saying
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Diagnostics Launch Lead
Anna
R&D Privacy Steward
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Specialist
Pfizer
Pfizer Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes comprehensive medical with robust mental‑health networks, plus dental and vision options, and coverage for infertility/family‑building and transgender‑affirming care. Recent U.S. summaries name mental‑health partners and outline multiple plan choices.
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Retirement Support — The retirement program provides a 401(k) with company match plus an additional employer Retirement Savings Contribution, along with financial‑planning support and company‑paid life and disability insurance. These elements are highlighted as part of the core U.S. package.
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Parental & Family Support — Parental leave is described as up to 26 weeks in the U.S. when combining paid non‑medical parental leave with medical recovery where applicable, with exact pay and weeks dependent on circumstances and plan elections. Family‑building support includes egg preservation, adoption, and surrogacy coverage.
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The Company
What We Do
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Why Work With Us
We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.
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Pfizer Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Not Specified
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