Technical Writing Internship I Spring 2026

Posted 19 Days Ago
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Santa Barbara, CA
In-Office
500-500 Annually
Internship
Logistics • Software
We automate the world behind the buy button!
The Role
As a Technical Writing Intern, you'll create and edit content, enhance communication of complex information, and gain hands-on experience in the software industry.
Summary Generated by Built In
Technical Writing Internship 

This is an IN PERSON Internship in Santa Barbara, CA.

Position Requirements:

  • Part of the UCSB Professional Writing Program
  • Senior at UCSB
  • Live in the Santa Barbara area with the ability to work in the downtown office

About ShipHawk

ShipHawk is the premier warehousing and shipping software for ERP connected companies. We work with high volume retail, wholesale and eCommerce companies that have outgrown basic warehousing and shipping software.

Come join us as we transform one of the last massive old-school industries into a transparent, efficient market, benefiting both retailers and consumers. Join a startup where you can make an impact, grow your career, and have a voice.

About the Opportunity:

Location:  In Person at our Santa Barbara Headquarters

Department: Product - Technical Writing Team

Reports to: Senior Technical Writing Manager

Technical Writers excel at clearly and accurately communicating complex information. As a Technical Writer Intern at ShipHawk, you will gain experience in creating and editing outstanding content while working with Technical Writers, Product Owners, and UX Designers.

During your internship, you will support the Technical Writing team’s objectives and projects that drive the business forward.  Expect to use Google Suite (Docs, Slides, Sheets), Confluence, LucidChart, and other tools to write, edit, and illustrate content for technical and non-technical audiences. 

We are looking for outstanding writers who love to learn and want to learn more about working in the software industry as a technical writer. This opportunity will include working on a variety of projects, including writing blog articles.

5 Reasons Why You Want to Work with Us:

  1. You want to work with a team that is competent, confident, passionate, and focused on achieving big goals.
  2. You want to work on a product with the potential to grow into a billion dollar business, become a household name, and help millions of people. 
  3. You want to have a voice.
  4. You want to be part of a fun and healthy culture. 
  5. You want to work at a company that will provide an opportunity to get to the next level of your career.

What We’re Looking For In You:

We are looking for an all-star skill set: efficient, organized and follows through on commitments. You're intelligent, have great analytical skills and pay attention to detail. In addition, you're calm under pressure, have a great work ethic and communicate well.

And, more than the usual skills, we want you to push and not accept the mundane. Push for a higher standard. Be proactive. Be open to new ideas and personal feedback. Try stuff, fail and learn from it. 5% of business leaders are 20 times more efficient than 95% of business leaders. We want you to be the 5%.

We would very much like to see any writing samples you may have.

This internship is a great opportunity for  upper level college students with a minor in professional writing.

Some of the skills you will want for this internship:

  • Strong writing, illustration, and multimedia content development skills
  • Experience with online writing and publishing, including blogs, articles, newsletters, and wikis
  • Interest in business, science, or technical writing as a career

To get the most out of this internship, you will need to:  

  • Be available to work 10-15 hours per week
  • Have an interest in pursuing a career in business and technical writing
  • Have familiarity with technology and software as a service (SaaS)
  • Be a self-starter
  • Be organized and methodical
  • Be coachable and able to acknowledge, digest and adapt to constructive criticism and feedback

What we offer: 

  • Approximately five month long internship program 
  • February 3, 2026 - June 12th, 2026
  • $500 per month stipend
  • 10-15 hours per week with flexibility to work with your schedule 
  • Work downtown in Santa Barbara 
  • Hands-on experience and opportunity to lead your own projects
  • Ability to work in fun tech startup environment
  • Be a part of a bigger internship cohort
  • Work with renowned local SaaS tech company
  • Being part of a driven, dynamic team 
  • Onboarding and final project
  • Team building event with your fellow interns
  • Network and build relationships within the community and make professional connections
  • You will not make coffee, you will make an impact as part of the team!

ShipHawk provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Top Skills

Confluence
Google Suite
Lucidchart
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The Company
HQ: Santa Barbara, CA
93 Employees
Year Founded: 2012

What We Do

ShipHawk is a cloud-based shipping and fulfillment software that helps businesses save money, automate workflows, provide an on-brand buying experience, and run data-driven supply chains.

Why Work With Us

We are a team-first culture that lives by its company values and vision. Our vision is to level the playing field by empowering our team, protecting the environment and growing the bottom line.

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