Technical Writer - Training Content Developer

OUR CULTURE AND VALUES

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

We are Leading

Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

We are Responsible

Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We are Agile

We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We are Fun

We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

As Technical Writer - Training Content Developer, you will be responsible for producing high-quality documentation and training that contributes to the overall success of our Fluence products. In this role, you will:

• Work collaboratively with new product/program development in creating new technical documents and/or training modules, obtaining an in-depth understanding of our products and what customers need to know to be successful.
• Author multiple documentation and training packages tied to support Fluence products, with particular focus on datasheets and manuals for installation, commissioning, operation, maintenance, and troubleshooting tasks.
• Sustain all current documentation by taking on work requests for updates, corrections, and additions needed.
• Develop a strong understanding of document structure, the subject matter, formal grammar rules, and departmental and industry procedural and stylistic standards.
• Follow standard guidelines as per International Technical Writing Standards.
• Work with Engineering and Subject Matter Experts to obtain content.
• Collaborate with the team to increase efficiency and reduce product development cycle time.

What will our ideal candidate bring to Fluence?

• Bachelor’s degree with 3+ years of technical writing experience.
• Ability to write clear, easy-to-understand documents depicting highly technical subjects.
• Good knowledge and understanding of technical writing standards and processes. Familiarity with Microsoft Manual of Style and international technical writing standards.
• Proven ability to work effectively across multiple teams and projects concurrently, in a global technical business environment.
• Exhibit excellent grammar and composition skills.
• Experience using Jira, Confluence & SharePoint.
• Working knowledge in authoring tools and single-source content development, like Madcap Flare or FrameMaker.
• Practical experience with Training Development or Learning System.
• Preferred background in industrial systems and/or clean energy.

Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.