Job ID: 23-05136
Pay rate range - $25/hr. to $28/hr. on W2
Job Description:
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Works under immediate supervision.
Primary job functions do not typically require exercising independent judgment.
Typically reports to a supervisor or manager.
Day to Day responsibilities
- Daily work assignment with ticket queue
- Troubleshoot servers, (break-fix) fixing broken servers
- Work with hardware servers
REQUIRED SKILLS
- Hardware experience
- Team oriented
- Punctuality
Years of Experience: 0-3 of hardware experience
Degree or Certification:
- No degree required
- Some computer experience, hardware knowledge
What We Do
What do we do?
Intelliswift delivers world-class Product Engineering, Data Management and Analytics, Digital Enterprise, Digital Integration, Salesforce, and Talent Solutions to businesses across the globe. We empower companies to embrace new technologies and strategies along their digital transformation
journey through data-rich modern platforms, innovation-led engineering, and people-centric solutions. Strong customer-centricity makes us a trusted ally to several Fortune 500 companies, SMBs, ISVs, and fast-growing startups.
To whom do we cater?
Industries: Technology, Media, Telecom, Pharma, Healthcare, Banking, Financial Services & Insurance, Retail.
Where are we headed?
We are driven to leverage our innovation and deep expertise to create a long-lasting impact for our customers and stakeholders.
What drives us?
• We believe in delivering sustainable and future-driven solutions.
• We believe in enabling everyone that works with us – from clients to partners to employees.
• We believe that the future belongs to those who Love the New – which is why we are constantly reinventing and innovating NEW solutions to enable businesses to stay ahead of the competition.
