Technical Sales Specialist

Posted 5 Days Ago
Be an Early Applicant
2 Locations
In-Office
Junior
Information Technology
The Role
The Technical Sales Specialist provides pre-contract technical sales support for fibre products, coordinates requests, and collaborates with various teams to ensure quality standards and timelines are met.
Summary Generated by Built In
Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.  

A fantastic opportunity has presented itself for a Technical Sales Specialist reporting to the Executive Manager of Technical Sales.

A bit about your role

As the Technical Sales Specialist, you will play a valued role in supporting Retail Service Providers (RSPs) by delivering thoughtful and reliable pre-contract technical sales support across nbn fibre products including FTTP and Enterprise Ethernet. You will provide end-to-end coordination of fibre estimate requests, technical quoting and deal support, ensuring each interaction is handled with care, accuracy and a strong sense of accountability.

Working closely with Sales, Planning, and Commercial teams, you will help shape enterprise and business opportunities by preparing detailed technical inputs and guiding smaller or lower-complexity deals through to handover. You will bring structure and clarity to the process, ensuring all activities align with governance frameworks and quality standards, while maintaining a steady focus on meeting timelines and expectations.

Your ability to collaborate across diverse teams will support the seamless flow of information, from fibre pathway insights through to contract execution. You will also lead the fibre path request process, ensuring requests are coordinated, tracked, and delivered with accuracy and within agreed timeframes. Along the way, you will contribute to continuous improvement by sharing feedback, identifying opportunities to enhance processes, and supporting a positive and responsive experience for both internal stakeholders and RSP partners.

A bit about you

You are a collaborative and thoughtful professional who brings both technical understanding and commercial awareness to your work. With experience in technical sales, pre-sales support or bid coordination within a telecommunications or similar environment, you are comfortable navigating fibre-based solutions and translating complex information into meaningful outcomes.

You take pride in building strong, respectful relationships and are confident engaging with a diverse range of stakeholders. Your communication style is clear and considered, and you naturally create alignment by listening, guiding and working together towards shared goals. You are highly organised, able to manage multiple priorities with care, and you approach your work with a strong sense of ownership and attention to detail.

With a calm and solutions-focused mindset, you thrive within structured environments while remaining adaptable to changing priorities. Most importantly, you are motivated by purpose and connection, and you value the opportunity to contribute to something bigger, supporting the delivery of reliable, high-quality network solutions that make a real difference across Australia.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures.

That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a permanent opportunity and applications will close at midnight on Friday, 12th June 2026

To be eligible for this role, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full time

Skills Required

  • Experience in technical sales or pre-sales support
  • Understanding of fibre-based solutions
  • Ability to engage with diverse stakeholders
  • Strong organizational skills
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The Company
HQ: North Sydney, NSW
5,137 Employees
Year Founded: 2009

What We Do

NBN Co runs the nbn® network, helping providers deliver reliable, fast, resilient and secure broadband. Social media community guidelines: We know that many Australians will have questions and comments about the nbn® network, and we encourage feedback, commentary, and discussion that’s calm, constructive, and considerate. We expect that anyone wanting to share their opinion on our social channels will ensure that their comments are relevant and respectful to everyone in the community, and adhere to our community guidelines. These guidelines assist us in identifying any comments that may need to be moderated or removed. The types of opinions or comments that will not be tolerated within our community include content that is: 1. False, inaccurate or misleading 2. Abusive or threatening, or causes injury or harm to any person 3. Offensive or sexually explicit 4. Racist, sexist, homophobic, transphobic, hateful or discriminatory against any religion, age, ethnicity, or disability or other protected attribute. 5. Illegal, unlawful or defamatory 6. Trolling, deliberate disruption of discussion, or posts that will not further the discussion positively 7. Consistent misrepresentation of nbn or the nbn® network 8. Information that identifies or directs abuse at an nbn personnel 9. Information that identifies another individual or discusses their personal circumstances 10. Any personal attack on the author of content, and other readers/community members 11. An infringement of any third party’s rights, including intellectual property 12. Spam 13. Solicitation 14. Any computer viruses or another potentially damaging computer program or file 15. Link baiting nbn does not condone, endorse or approve any content posted on our social channels that violates these guidelines.

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