Technical Program Manager

Posted 2 Days Ago
Hiring Remotely in US
Remote
145K-269K Annually
7+ Years Experience
Software • Automation
The Role
As a Technical Program Manager at Infinera, you will be responsible for identifying potential issues, managing escalations, making strategic decisions, and leading cross-functional teams. Key skills required include decision making, communication, technical expertise, and leadership. The role involves working across departments to define strategy, secure commitments, set timelines, and drive customer initiatives.
Summary Generated by Built In

Non-CA Pay Range (Annual):

$144,900.00 - $269,100.00

At Infinera, your base pay is one part of your total compensation package. Your actual base pay will depend on your skills, qualifications, experience, and location. This role may be eligible for equity grants, discretionary bonuses, or commission payments. The amount of these incentives is based on the terms of the Company’s incentive plans, the Company’s financial performance, and/or individual employee job performance.

Infinera also offers paid leave, medical, 

dental, and vision coverage, 401(k),

life, and disability insurance to

eligible employees.

As a Technical Program Manager for the Technical Operations Dept. in Global Services and Support, you will identify potential issues, provide direct escalation management, and make strategic decisions based on balancing the needs of the business and technical constraints. Strong decision making, communication skills, the ability to influence both internally and externally within the organization, technical breadth and depth, and leadership are essential. Responsibilities include working across the GS&S organization to define strategy and requirements, identifying and securing commitment from the Product Mgmt., Engineering, and Manufacturing teams across the company to drive customer initiatives, setting timelines, and leading cross-functional teams from design through delivery.

Education & Experience Necessary for Success:

  • At least five years of Technical Program Management experience
  • At least 15 years’ experience in Software and/or Hardware companies
  • Bachelor's degree in Computer Science, Engineering, or related technical field (or equivalent)

Preferred Qualifications

  • Direct experience with the product development life cycle process
  • Technical depth and breadth of layer 1 networking products and possess the ability to provide issue replication and troubleshooting
  • Ability to analyze and prioritize technical and business requirements, scope technical requirements, manage multiple product integration efforts, and coordinate product launch.
  • Ability to effectively collaborate with cross-functional, cross-organization teams to define and create project plans, secure commitments on deliverables, and resolve gating issues.
  • Experience in customer management
  • Excellent oral and written communication skills
  • Ability to perform under pressure

#LI-DW1

#LI-Remote

“This position requires direct or indirect access to certain confidential information, hardware, software, technology, or technical information (referred to here as “Export-Controlled Information”) controlled under the U.S. International Traffic in Arms Regulations (ITAR) and/or the U.S. Export Administration Regulations (EAR). All personnel in this position must be eligible to or be able to obtain authorization from the appropriate agency to access applicable Export-Controlled Information. The U.S. Department of Commerce currently requires a foreign person with a most recent citizenship or permanent residency of Sudan, Ukraine, or a country currently designated in Country Group D:1, E:1 or E:2 (Supplement No. 1 to Part 740, Title 15) to have an export control license to access our Export-Controlled Information, unless they meet certain exemptions provided under U.S. export control laws and regulations. The list of applicable countries in Country Group D:1, E:1 or E:2 may be updated by the U.S. government from time to time. The current processing time for an export control license is approximately 4 to 6 months.

 

Your employment or engagement with Infinera shall be contingent on verifying your eligibility or requirement for obtaining a necessary license and/or authorization from the appropriate agency. You will be required to provide certain information for export control compliance assessment purposes, and your information will be reviewed by Infinera's hiring and export control teams to ensure compliance with the U.S. export control laws and regulations. Infinera will collect necessary documents (such as proof of citizenship etc.) to assess license/authorization requirements if you are offered and accept the position.”

Infinera is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Infinera complies with all applicable state and local laws governing nondiscrimination in employment.

The Company
HQ: San Jose, CA
3,470 Employees
On-site Workplace
Year Founded: 2000

What We Do

Infinera is revolutionizing telecommunications networks with innovative, industry-leading connectivity solutions. Our offerings include high-end subcomponent technology, systems for network infrastructure, automation software, advanced optical compound semiconductor manufacturing, & professional services. As a global supplier, we empower mobile service providers, internet content providers, cloud operators, submarine operators, governments & enterprises to scale network bandwidth, boost service innovation, and automate network operations. We are committed to continuously expanding and enhancing our world-class offerings to meet the changing needs of more than 1,000 customers in over 100 countries across six continents.

Our connectivity solutions are powered by the world’s best embedded & pluggable optical engines, which are designed, developed & manufactured in Infinera’s U.S.-based optical semiconductor fabrication center and are application-optimized for edge, metro, long-haul, and submarine transport networks. Our agile, open, compact & modular networking platforms enable network operators to rapidly and easily take advantage of best-in-class technology. Our software automation solutions optimize traffic flows and automate workloads to enable network operators to cost-effectively deliver secure bandwidth to their customers where and when needed. With these solutions, our goal is to create a connected world with unlimited bandwidth for everyone – everywhere, always, and instantly.


What Inspires Us?
A connected world with unlimited bandwidth for everyone – everywhere, always & instantly.

What Motivates Us?
Delivering innovative and impactful coherent optical technologies and open optical solutions that unlock new value for our customers.

What Drives Us?
To be a valued investment for our shareholders’ money, our customers’ CapEx and our employees’ time by delivering an unrivaled customer experience from an inclusive culture of innovation for our customers.

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