Located in the heart of Bangkok’s Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region’s leading companies and conglomerates. We are also a member firm of Andersen Consulting, a global consulting practice integrating business strategy, digital transformation, and AI-driven technology solutions with Andersen Global’s world-class expertise.
What We DoSertis provides both productized and bespoke AI and Data solutions for our Customers, optimizing and commercializing their data in ways that activate real business results. Our 140+ team have developed product offerings and IP ranging from advanced Computer Vision applications accredited Global Top 20 by NIST, to automated insights monetization for Retailers, eKYC for financial institutions, AI-driven agricultural safety assurance, precision steel cutting, trading algorithms for hedge funds, and enterprise knowledge management systems based on AI.
Our AspirationWe are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world’s leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. As part of Andersen Consulting, we are committed to delivering best-in-class Data and AI solutions—aligned with a global platform known for innovation, integration, and impact—while continuing to set benchmarks in the region and beyond.
For more information, please visit: sertiscorp.com
About the job
We are looking for a Technical Lead (Engineering Lead) to own and drive both the reliability of our cloud infrastructure and the quality of our software engineering practices. This role bridges Site Reliability Engineering and Software Engineering leading technical direction, mentoring engineers, and ensuring we ship and operate resilient, scalable, and cost-efficient systems.
In this role, you will get to:
SRE & Infrastructure (main responsibilities of this role)
- Own the reliability, availability, and performance of production environments across cloud infrastructure and applications
- Lead incident response, postmortem reviews, and drive systemic improvements to prevent recurrence
- Architect, maintain, and continuously improve infrastructure using Terraform and IaC best practices
- Define and evolve monitoring, alerting, and observability standards across services
- Oversee deployment pipelines and release processes, ensuring smooth and safe delivery to production
- Identify and drive cloud cost optimization initiatives and infrastructure efficiency improvements
- Manage user access, permissions, and security posture for internal tools and cloud platforms
- Document and enforce operational procedures, runbooks, and incident resolution playbooks
Software Engineering
- Design, develop, and review backend services, internal tooling, and automation frameworks
- Lead code reviews and set engineering standards for quality, maintainability, and performance
- Collaborate with product and project teams to translate requirements into technical solutions
- Drive engineering best practices including testing strategies, CI/CD workflows, and deployment automation
- Build and maintain internal platforms and tools that improve developer experience and operational efficiency
Leadership
- Serve as the technical point of contact across engineering and cross-functional teams
- Mentor and guide mid-level and junior engineers on both SRE and SE best practices
- Contribute to engineering roadmap planning, technical scoping, and architectural decisions
- Foster a culture of reliability, ownership, and continuous improvement within the team
You'll be successful if you have:
- At least 5 years of experience in a combination of Software Engineering, DevOps, SRE, or Cloud Engineering roles, with at least 1–2 years in a technical lead or senior capacity
- Strong hands-on experience with cloud platforms, particularly AWS, GCP including architecture and cost management
- Solid experience with Kubernetes environments, especially GKE
- Proficiency with Infrastructure as Code tools such as Terraform and/or CloudFormation
- Experience building or maintaining backend services or internal tooling using Python or similar languages
- Experience with GitLab and managing CI/CD pipelines end-to-end
- Demonstrated ability to lead incident response, conduct postmortems, and implement long-term remediations
- Experience driving engineering best practices: code reviews, testing standards, deployment automation
- Strong ability to communicate and align technical decisions across engineering, product, and leadership teams
- Excellent written and verbal communication skills in English
- Ability to operate independently, prioritize across competing workstreams, and mentor others effectively
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Skills Required
- 5 years of experience in Software Engineering, DevOps, SRE, or Cloud Engineering
- 1-2 years in a technical lead or senior capacity
- Strong hands-on experience with AWS and GCP
- Solid experience with Kubernetes and GKE
- Proficiency with Infrastructure as Code tools like Terraform or CloudFormation
- Experience building backend services using Python or similar languages
- Experience with GitLab and managing CI/CD pipelines
- Excellent written and verbal communication skills in English
What We Do
We are a leading Big Data and AI-powered solution company working with some of the largest companies in the world and partnering with Microsoft and Google to create insights and build custom AI solutions to help drive business growth. Our team of data scientists, data engineers and AI researchers work closely with clients to provide cutting edge solutions custom tailored for their business
