Company Description
IAG Tech is a community of IT and digital professionals from across the International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky.
Our vision is to become the most trusted digital airline. We seek to delight our customers, enable our colleagues, accelerate business performance, increase shareholder value, and protect our business through the innovative and agile use of technology and data.
To harness our full potential across our customer, operational and colleague journeys, as well as our enabling domains, platforms and programmes, we are changing our ways of working and transitioning into a product-led organisation at scale.
Job Description
About the Department
This role sits within IAG Connect, a group connectivity business that has created the .air platform, used to provide digital services inflight across British Airways, Iberia, LEVEL and Vueling. The .air Wi-Fi Portal allows customers onboard flights to purchase Wi-Fi and consume other services available. IAG Connect also develops the seatback interactive solution in use across BA, Iberia and LEVEL.
The V1 .air platform was created in 2017 to provide Wi-Fi to the airlines within IAG Group. Due to the rapid initial development of platform V1 along with other constraints introduced during first implementation, IAG Connect are re-platforming and creating platform V2 to rectify and take lessons learnt from platform V1, to ensure a stable, reliable, scalable connectivity platform long term for IAG.
Job purpose
The candidate should have a strong technical background coupled with demonstrable experience in developing scalable, high quality and high-performance software products based on business requirements. The candidate should be comfortable architecting the solution, looking at feasibility and technical constraints, ensuing the system architecture and technology stack will support the intended product and enable the overall platform goals.
The V2 platform will utilise web technologies and be deployed onto aircraft within the group. IAG Connect works with various IFC (inflight connectivity) suppliers, who provide the hardware and network capabilities for hosting software onboard.
Key role responsibilities
• Deliver both technical leadership and development of the .air V2 platform for inflight connectivity
• Work closely with stakeholders to form and deliver against the agreed roadmap
• Operating a Dev-Ops model using CI/CD to support the platform, with a focus on operational efficiency and best practises
• Providing technical leadership, direction and support where required within wider product teams
• Collaborating with teams within the group to ensure compliance and alignment with group standards
• Ownership of architecture within the team and responsibility for integration with 3rd parties and other product teams across the group
• Technically hands on, developing software (i.e. actual coding of solutions)
• Creating and maintaining technical documentation for solutions developed
• You will work with the IAG Connect team to assess product opportunities and recommend the best solution to the requirements
Qualifications
Skills, qualifications, expertise and experience
• Significant experience as a Senior Developer/Engineer, or Technical Lead
Must-Haves:
- Significant experience as a Senior Developer/Engineer with hands-on expertise in:
- Node.js and TypeScript for backend services
- React for front-end development
- AWS cloud services and infrastructure management (e.g., EC2, ECS, Fargate, Lambda)
- Experience with relational databases like PostgreSQL, MySQL, or SQLite
- DevOps skills, including working with GitHub Actions for CI/CD and AWS infrastructure management
- Ability to self-learn and navigate new AWS services and tools through documentation.
- A subset of the above skills/technology is enough to be considered.
Nice-to-Haves:
- Experience as a Tech Lead, although direct management experience is not required.
- A mix of experience in both startups and large organisations, providing the ability to work in both agile and structured environments.
- Familiarity with microservices architecture and experience developing and integrating customised third-party solutions.
- Exposure to testing tools like Playwright, Cypress, or Selenium for maintaining automated test suites.
- Experience designing and publishing REST APIs, particularly in service-based or enterprise environments.
What We Do
IAG GBS is part of International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky. Since launching in 2014, IAG GBS has transferred and restructured services, implemented group-wide systems, created new ways of working and delivered unprecedented cost savings. Each Group operating company benefits from the IAG GBS centralised model, which delivers economies of scale, generates efficiencies, and drives standardisation and automation. IAG GBS continues to develop and deliver new consolidated services and innovative solutions, supporting the Group’s day-to-day operations, long-term business strategy and transformation. IAG GBS has a significant role to play in supporting IAG’s commitment to reach net zero CO2 emissions by 2050, by leading a programme that will decarbonise IAG’s supply chain. Working with thousands of key suppliers around the world, the dedicated Supply Chain Sustainability Programme will deliver a 20% reduction in the carbon emitted by our suppliers by 2030, and create a carbon net zero supply base by 2050.
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