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Our Purpose - We bring compassion to innovation.
Our Mission - We dramatically modernize digital healthcare solutions.
The Role
The Team Lead Coordinator supports the clinical team by guiding decision-making, providing education, managing team assignments, and ensuring best practices in service delivery for cardiac monitoring.
Summary Generated by Built In
PaceMate™ Team Lead Coordinator (full-time, remote)
Primary Location: All U.S. Locations (remote)
JOB SUMMARY
We are currently seeking a Remote Team Lead Coordinator Lead who in addition to Cardiac Device Specialist responsibilities, will be an extension of clinical leadership to guide clinical decision making for the team. The Team Lead Coordinator assists with identifying needs for education and competencies while working with leadership to continue to build the overall Clinical Services line, processes, offerings, and resources, as directed by leadership.
PaceMateLIVE™ is the only cardiac remote monitoring platform offering integration with all EHRs and all cardiac device types in one dashboard, providing all patient data live from day one, and enabling intelligent patient prioritization with its unique Auto-Triage™ feature that focuses on the actionable first.
Joining the PaceMate team means becoming a vital part of a group that is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy turnkey solutions that identify lost revenues and inefficiencies.
PaceMate™ offers those employees working full-time a robust compensation and benefit package to include Health and Prescription coverage, Dental, Vision, Long-Term Disability, Short-Term Disability, AD&D, Flexible Spending Account, Healthcare Savings Account, 401k Retirement Savings, Discount Program, Employee Assistance Program, Financial Wellness Program, Paid Time Off, Legal Insurance, Hospital Indemnity, Critical Illness, and Accident Coverage.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
An individual must be able to perform each Essential Function of the job satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions. Nothing within this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
EDUCATION, TRAINING, AND EXPERIENCE
Supervised by: Clinical Manager
Supervises: None
Compensation: On top of a Robust Benefit Package, we are targeting a compensation range of $34.61 - $44.23 hourly, depending on education and experience.
COMPANY DESCRIPTION
PaceMate® is a pioneering force in cardiac remote monitoring and data management. We’re driven by a mission to modernize digital healthcare and envision a future of connected, personalized cardiac care. Since 2015, PaceMate has been simplifying and streamlining device clinic operations with one easy-to-use platform PaceMateLIVE®. As the industry’s only comprehensive cardiac remote monitoring solution, PaceMateLIVE® uniquely pairs device and EHR data and prioritizes patient care intelligently. Visit PaceMate.com to see how together—We never miss a beat.®
Primary Location: All U.S. Locations (remote)
JOB SUMMARY
We are currently seeking a Remote Team Lead Coordinator Lead who in addition to Cardiac Device Specialist responsibilities, will be an extension of clinical leadership to guide clinical decision making for the team. The Team Lead Coordinator assists with identifying needs for education and competencies while working with leadership to continue to build the overall Clinical Services line, processes, offerings, and resources, as directed by leadership.
PaceMateLIVE™ is the only cardiac remote monitoring platform offering integration with all EHRs and all cardiac device types in one dashboard, providing all patient data live from day one, and enabling intelligent patient prioritization with its unique Auto-Triage™ feature that focuses on the actionable first.
Joining the PaceMate team means becoming a vital part of a group that is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy turnkey solutions that identify lost revenues and inefficiencies.
PaceMate™ offers those employees working full-time a robust compensation and benefit package to include Health and Prescription coverage, Dental, Vision, Long-Term Disability, Short-Term Disability, AD&D, Flexible Spending Account, Healthcare Savings Account, 401k Retirement Savings, Discount Program, Employee Assistance Program, Financial Wellness Program, Paid Time Off, Legal Insurance, Hospital Indemnity, Critical Illness, and Accident Coverage.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
- Assist with decision-making regarding transmission processing and protocols.
- Assist with empowering the team through educational resources.
- Support the clinical team by answering team questions (ex. Questions relating to department policies, procedures, workflow and monitoring the admin channel).
- Assist with alert triage and zoom calls.
- Create daily team assignments based off data in AQS and reassign as needed.
- Assist with peer interviews in the interview process.
- Responsible for attending a minimum of one clinical team lead call and three general team calls per month.
- Present at least 2 case study, coffee chat, or clinical call presentations per year.
- Maintain appropriate levels of current knowledge and the ability to interpret, comprehend and apply departmental policies.
- Assist with process and workflow document review.
- Report pertinent information to clinical managers.
- Maintain advanced knowledge of PaceMate ™ products and services (ex. Billing, understanding of vendor and PML alerts and flags).
- Assist in ensuring consistency in practices and PaceMate Mission, Vision, and Customer Service standards are met. Adhere to the Code of Conduct and all Company Policies and Procedures.
- Involvement in special projects or other duties as assigned.
An individual must be able to perform each Essential Function of the job satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions. Nothing within this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
EDUCATION, TRAINING, AND EXPERIENCE
- A qualified candidate must hold an undergraduate or associate degree, preferably in Business Administration, healthcare, or a related field preferred, or an equivalent combination of education and experience.
- Minimum of 5 years of relevant experience required.
- IBHRE certification (CDRMS, CCDS, or CEPS) required within one year of promotion.
- Demonstrates exceptional relational an
- Demonstrated exceptional relational and communication skills required.
- Excellent critical thinking skills required.
- Ability to manage multiple priorities, while maintaining attention to detail required.
- A demonstrated track record of following through on commitments and deadlines required.
- Excellent planning, organizational, and time management skills required.
- All new candidates must hold a current Cardiac Device Specialist II r Senior Cardiac Device Specialist role at PaceMate™ to apply within.
- The ideal candidate demonstrates servant leadership, a patient-focus, and a team-oriented skillset.
- Must have access to stable, reliable internet access.
Supervised by: Clinical Manager
Supervises: None
Compensation: On top of a Robust Benefit Package, we are targeting a compensation range of $34.61 - $44.23 hourly, depending on education and experience.
COMPANY DESCRIPTION
PaceMate® is a pioneering force in cardiac remote monitoring and data management. We’re driven by a mission to modernize digital healthcare and envision a future of connected, personalized cardiac care. Since 2015, PaceMate has been simplifying and streamlining device clinic operations with one easy-to-use platform PaceMateLIVE®. As the industry’s only comprehensive cardiac remote monitoring solution, PaceMateLIVE® uniquely pairs device and EHR data and prioritizes patient care intelligently. Visit PaceMate.com to see how together—We never miss a beat.®
Top Skills
Cardiac Monitoring Platform
Ehr Integration
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The Company
What We Do
PaceMate is the only comprehensive remote cardiac monitoring solution in the industry. We offer a fully automated, vendor-neutral software + expert-service solution to help provide better care for cardiac patients. By filtering data into clinically actionable information and providing customized alert triage 24/7/365, as well as automated coding and claim prep, we're bringing cardiac care to the next level. Cloud-based. Secure. Compliant. Learn more at pacemate.com.
Why Work With Us
Joining the PaceMate team means becoming a vital part of a group that is dedicated to using technology to benefit cardiac patients, caregivers, clinicians, and hospital administrators while driving healthy turn-key solutions that identify lost revenue and inefficiencies.
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