Systems Engineer

| Greenville, NC, USA | Hybrid
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Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
We are looking for an experienced Network Systems Engineer with expertise in designing, implementing, and managing enterprise Wi-Fi systems tailored for delivering Internet services through managed Wi-Fi networks to residents of multi-family housing (apartments). An ideal candidate will have direct experience with Ruckus Wireless Networks or similar solutions. As a key member of our technology team, you will lead efforts to provide reliable and high-performance network and Wi-Fi connectivity solutions in a multi-tenant environment.
Responsibilities
Wi-Fi System Design and Implementation:

  • Lead the design and implementation of managed Wi-Fi networks for multi-family housing, ensuring coverage, capacity, and reliability.
  • Configure and implement property wide networks that include the configuration of Internet gateways, core routers, network switches, wireless controllers, and wireless access points.
  • Collaborate with stakeholders to understand specific requirements and tailor solutions to meet the unique demands of apartment living.


Service Delivery:

  • Oversee the delivery of Internet services through managed Wi-Fi networks to residents, ensuring seamless connectivity and a positive user experience.
  • Implement Quality of Service (QoS) mechanisms to prioritize and optimize Internet traffic.


Network Scalability and Performance:

  • Design scalable Wi-Fi solutions that can accommodate the growing demands of residents and devices within multi-family housing.
  • Continuously optimize network performance and address any bottlenecks or congestion points.


Security and Compliance:

  • Implement robust security measures to protect residents' data and ensure compliance with privacy regulations.
  • Maintaining a knowledge base of evolving network security best practices and updating methodology to stay current.


Collaboration with Stakeholders:

  • Collaborate with property management teams, Internet service providers, and vendors to coordinate network installations and upgrades.
  • Communicate effectively with other team members, property owners and management, and residents to address concerns and gather feedback for continuous improvement.
  • Work cross-functionally with other departments, namely sales and support, to provide additional knowledge as needed.


Qualifications

  • Bachelor's degree or equivalent in Computer Science, Information Technology, or a related field
  • Minimum of 5 years of experience in designing and managing enterprise Wi-Fi systems, with a focus on multi-family housing
  • Strong understanding of managed Wi-Fi networks, including user authentication, firewalling, and access control
  • Knowledge of industry standards and best practices in delivering Internet services in multi-tenant environments
  • Experience with network monitoring and configuration
  • Excellent communication skills and the ability to work collaboratively with diverse stakeholders


Preferred :

  • Active certifications: CCNA, CCNP, CWNA, ECSE-Design
  • Thorough understanding of Cisco Enterprise and/or Ruckus CLI Syntax
  • Experience with network design documentation in Visio


At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $77,112.00 - $126,684.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty

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What are Optimum Perks + Benefits

Optimum Benefits Overview

Medical, Dental, Vision and more
Paid Time Off
Tuition Reimbursement
401K with company match
Product benefits (within company footprint)
Pet Insurance, Life Insurance, Legal support, and more

Culture
Volunteer in local community
One Volunteer Day Annually to be used for a volunteer event of your choice!
Partners with nonprofits
Optimum has been a long-time supporter of FIRST Robotics, fostering STEM skill development by sponsoring high schools teams and regional competitions throughout our service area.
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
President's club
Employee awards
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Some meals provided
Onsite office parking
Optimum employees have access to parking at our office locations.
Recreational clubs
Professional Development
Job training & conferences
Optimum offers its employees access to development during their career journey which includes opportunities to attend job training and industry conferences.
Tuition reimbursement
Promote from within
Mentorship program
Continuing education stipend
Optimum is proud to offer educational assistance, up to $5,250 annually!
Customized development tracks
Personal development training

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