Systems Engineer (Tableau Platform)

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Job Title

About Your Role

You will be responsible for the administration, stability, performance, and scalability of enterprise Tableau environments across on‑prem and cloud platforms. This role partners closely with analytics, data engineering, infrastructure, and security teams to deliver a reliable, secure, and high‑performing data visualization platform for business users.

What you’ll do:

• Administer and support Tableau Server and Tableau Cloud, including installation, configuration, upgrades, patching, and lifecycle management
• Utilize native command-line utilities (TSM, Tabcmd), Advanced Management tools (Resource Monitoring Tool, Content Migration Tool), and API-driven solutions to operate and automate the platform
• Manage platform security and connectivity, including firewalls, DNS, SSL/TLS certificates, and authentication integrations (AD, SAML, Kerberos)
• Monitor server health, performance, and capacity using tools such as Splunk, Dynatrace, Moogsoft, DxNetOps, SiteScope
• Administer users, groups, sites, projects, and permissions, including enforcing and locking project‑level permissions
• Troubleshoot incidents and performance issues involving backgrounder processes, extract refreshes, authentication, and system logs
• Execute backup, restore, and disaster recovery planning, including routine validation and testing of recovery procedures
• Support operations through Windows Server administration, incident response, ticketing systems, documentation, and runbook maintenance.

Experience you’ll need to have:

• 5+ years of experience in systems engineering supporting Tableau and Cognos platforms
• 2+ years of experience with system design and implementation within Linux and Windows server environments
• 2+ years of experience with virtualization technologies such as VMware or Hyper-V
• 2+ years of experience with cloud platforms such as AWS, Azure, or GCP
• 2+ years of experience with automation tools (Ansible, Terraform) and scripting languages (Python, Powershell)
• Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience

Experience that would be great to have:

• Industry certifications such as Tableau Desktop and/or Tableau Server
• Experience with disaster recovery planning and implementation
• Certifications in AWS, Azure, or GCP
• Experience with containerization technologies such as Docker or Kubernetes

How you’ll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech, this role is on-site Monday through Friday
• This role requires being on-call during non-standard and/or overnight hours on a rotational basis
• This role requires flexibility to work overtime that includes weekends and holidays
• This role requires use of a computer and audio equipment

Travel:

• Approximately 0-5% travel off-site or to other office locations is expected

Sponsorship:

• Due to contractual obligations, you must be a U.S. Citizen to be considered for this role

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Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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