SVP, Credit Risk/Chief Underwriter

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Hiring Remotely in United States
Remote
Financial Services
The Role

Founded in 2000, Plaza Home Mortgage, Inc. is a privately owned, full-service national lender, offering Wholesale, Correspondent, Renovation and Reverse residential mortgages. Headquartered in San Diego, California, Plaza employs a network of sales associates to serve its clients nationwide.

Plaza is dedicated to building quality, long-term relationships with its mortgage broker and correspondent clients by offering comprehensive programs and exceptional customer experience.

This position will focus on broad issues that govern loan quality at Plaza Home Mortgage rather than on individual loan files or day-to-day operations. The incumbent will be responsible for managing and effectively communicating Plaza’s Credit Policy to the organization underwriting and production teams. Maintains and communicates changes to agency and investor guidelines and processes. Identifies best practices, recommends changes and monitors adherence by developing and maintaining strategic risk policy that supports Plaza’s goals. Act as a liaison between Credit Policy and the Regional Office network. This role works directly with the SVP, Operations on the organizational, strategic, and policy initiatives of the department.
Success will be accomplished through strong talent management, superior communication and analytical skills. The successful candidate will need to balance production growth goals with strong credit risk management practices.
Span of control will include Credit Policy, Exception Approvals, and Corporate and Production Underwriting team.
This position reports to the EVP, Operations and Enterprise Execution.

Responsibilities and Duties

  • Utilize knowledge of mortgage industry, real estate market trends, Plaza’s risk philosophy, and relevant loan performance data.
  • Participate with other departments in designing, developing, implementing, monitoring, and maintaining Plaza’s products, programs, initiatives, policies, procedures and guidelines with expertise.
  • Develop and communicate eligibility criteria, data entry, or other relevant information relating to Plaza products and programs.
  • Serve as liaison with FHA, VA, Fannie Mae, Freddie Mac and Investors regarding enhancements or changes to their guidelines and services, including use of their automated decision systems and exceptions, approving products, programs and guidelines.
  • Work closely with the Operations and Risk Management Teams to evaluate performance and organization trends and recommend changes ensuring the quality and profitability of the organization.
  • Support the development, implementation and use of automated system solutions to provide underwriting efficiency.
  • Prepare and distribute comprehensive communication by managing communication through memos, bulletins, announcements and guideline releases to ensure consistency amongst all departments
  • Promote the development and sharing of best practices.
  • Review loans escalated through the appeals process by the Regional Manager or the Corporate Underwriting Team.
  • Oversee and administer workflows to ensure most efficient and cost-effective processes are maintained throughout underwriting process.
  • Perform and present a comprehensive group of reports and analysis of performance related data for the department.
  • Other duties as assigned

Required Skills and Education

  • This position requires a college degree in related field or any equivalent combination of training, education and experience that demonstrates the ability to perform the duties of the position
  • 15+ years experience in Mortgage banking, 10+ years experience in a Credit Risk/Policy Analysis type position
  • 5+ years supervisory/management experience. Incumbent must possess extensive knowledge of the principals, concepts, strategies and practices used in credit risk management with a strong understanding of Agency and investor underwriting guidelines and knowledge of sales of mortgage loans into secondary market.
  • Also required is the ability to understand and make recommended changes to Standard Operating Procedures and familiarity with state and federal lending regulations required.
  • Additional regulations incumbent should understand include, but are not limited to: HMDA, Regulation Z, Regulation B, the FHLMC, FNMA, FHA rules and processes.
  • Excellent oral and written communication skills; exceptional attention to detail, excellent research and organizational skills, the ability to manage time, multi-task, prioritize work in a high paced environment, and ability and experience handling deadlines. Incumbent must possess outstanding interpersonal and problem solving skills with the ability to maintain confidentiality.
  • Position also requires proficient knowledge of MS Office (Word, Excel, and Outlook), experience with Desktop Underwriter and/or Loan Prospector underwriting systems is required, and knowledge of loan origination software systems is desired.
  • Ability to learn and train others in the use of specialized mortgage lending software will be required.
  • Effective problem solving and leadership skills are essential, as well as the ability to be self-motivated and possess the ability to motivate and train others in a team environment.
  • College degree in a related field or any equivalent combination of training, education and experience that demonstrates ability to perform the duties of the position
  • 15+ years in Mortgage Banking
  • 10+ years in Credit Risk/Policy Analysis type position
  • 5+ years supervisory/management experience
  • Proficiency with computer systems including loan origination systems, automated underwriting systems, and MS Office (Word, Excel, and Outlook) 

Plaza is an EEOC employer and follows all federal, state, and local laws relating to fair employment.
 
Plaza Home Mortgage, Inc. is committed to preventing, stopping and remedying all forms of discrimination that occur in its workplace. Managers are accountable for keeping Plaza's workplace free from discrimination and ensuring that Plaza provides equal employment opportunity for all in the workforce and for those seeking to become members of Plaza's workforce.
 
Plaza's employees are protected by laws designed to protect employees from discrimination on the bases of race, religion, color, sex, pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. Plaza's employees are also protected against retaliation if they engage in a protected activity, whistleblowing, or the exercise of any appeal or grievance right provided by law.

This information is provided by Plaza Home Mortgage, Inc. as a courtesy to its mortgage professional clients and the public and is meant for instructional purposes only. None of the information provided is intended to be legal advice in any context. Plaza does not guarantee, warrant, ensure or promise that information provided is accurate. Terms and conditions of programs and guidelines are subject to change at any time without notice. Any unauthorized use or distribution of this information is strictly prohibited. This is not a commitment to lend. ® 2024 Plaza Home Mortgage, Inc. Plaza Home Mortgage and the Plaza Home Mortgage logo are registered trademarks of Plaza Home Mortgage, Inc. All other trademarks are the property of their respective owners. All rights reserved. Plaza Home Mortgage, Inc. is an Equal Housing Lender. Plaza NMLS 2113

Please find our updated Privacy Policy at: 
https://www.plazahomemortgage.com/privacypolicy/

Cigna’s Transparency in Coverage link for Plaza’s careers site.
https://www.cigna.com/legal/compliance/machine-readable-files

Plaza NMLS 2113
https://www.nmlsconsumeraccess.org/

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The Company
HQ: San Diego, CA
674 Employees
Year Founded: 2000

What We Do

Plaza Home Mortgage, Inc.® is a privately-owned national wholesale and correspondent mortgage lender. Founded in 2000, we have built our business on relationships and our deep understanding of the needs of the TPO community. Our Wholesale channel offers our broker clients a wide variety of product options, technology to help them present and close deals quickly, and the experience and support to get deals done. Similarly, our National Correspondent channel offers mortgage banks liquidity and accelerated execution, plus buy-back protection through our exclusive Certified Loan Program. Plaza offers Conforming, Conventional, Jumbo, FHA, VA, USDA, Non-QM, Renovation and Reverse mortgages. Our seasoned team of professionals take pride in delivering personal service and support throughout the entire lending process. Headquartered in San Diego, Calif., Plaza is licensed in all 50 states and the District of Columbia and maintains a national footprint with experienced associates serving clients from coast to coast. To see our licenses and other important notices, go to https://www.plazahomemortgage.com/licenses/ www.plazahomemortgage.com Plaza Home Mortgage, Inc. is an Equal Housing Lender. Plaza NMLS 2113

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