At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a natural communicator? Do you enjoy solving problems and helping people? Ready to jump into a fast-moving role where every day feels different? If your answer is yes - keep reading! 🤩
We're on the lookout for full-time (40 hrs/week) Support Associates to join our amazing Georgian Support team in Tbilisi. As part of our in-country support crew, you’ll play a key role in keeping our local operations running smoothly and ensuring our customers, courier partners, and venues get world-class support.
💙 What You'll Be Doing- Helping customers, courier partners, and venues through live chat and phone
- Making sure delivery operations run efficiently and seamlessly
- Collaborating with the support team and other Wolt teams to improve our support processes
You don’t need any previous customer service experience to apply - we’ll teach you everything you need! If you have experience, that’s great too. What matters most is your attitude and willingness to learn.
Our ideal match:
- Strong communication skills and a friendly, personal approach
- Fast learner who thrives in a dynamic, fast-paced environment
- Comfortable multitasking and staying calm under pressure
- Ability to work shifts - mornings, evenings, nights, and weekends (we operate 24/7!)
- Fluent in Georgian, with professional working proficiency in English
- Medical insurance
- 24 paid vacation days 🌴
- Wolt credits cashback benefit
- Sports discounts 🚴
- Access to Wolt-wide training programs
- Fruits and drinks at the office 🍎🥤
- A chance to grow your career in a high-growth, high-energy environment 📈
If you’re excited to join a fast-growing company, take ownership, and work with an ambitious, supportive team - we’d love to hear from you!
👉 You don’t need to upload a CV - just apply online below.
We review applications on a rolling basis, so don’t wait! 💙
Please note: We’d love to hear your authentic voice. Using Google or ChatGPT in your responses is not permitted. 😊
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Skills Required
- Fluent in Georgian
- Professional working proficiency in English
- Ability to work shifts (mornings, evenings, nights, weekends)
- Strong communication skills and friendly, personal approach
- Comfortable multitasking and staying calm under pressure
- Fast learner with willingness to learn
- Full-time availability (40 hrs/week)
- Previous customer service experience not required (will train)
Wolt Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolt and has not been reviewed or approved by Wolt.
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Equity Value & Accessibility — Corporate postings highlight equity as part of the compensation package, offering ownership potential alongside salary and benefits. Mentions of stock in certain locations indicate accessible participation beyond base pay.
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Leave & Time Off Breadth — Job materials describe generous vacation allowances and strong time‑off policies in several markets. A global parental‑leave policy with top‑ups beyond statutory levels is also cited.
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Wellbeing & Lifestyle Benefits — Materials describe wellness support such as an Employee Assistance Program, fitness or sports perks, and product credits or discounts. Country‑specific allowances and perk platforms add practical lifestyle value in some locations.
Wolt Insights
What We Do
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.
