What You'll Do:
- Partner with Customers, Supplier Enablement Leads, and Coupa Pay Success Managers to support supplier communication needs as part of a customer’s overall supplier adoption program.
- Present an overview of Supplier Communication Service capabilities to Customers and help create an effective strategy and timeline to address supplier communication needs.
- Execute a planned scope of communication services, working with internal teams to coordinate campaign activities and engaging with Customers and the Coupa Pay Success team to ensure all activities and reporting are executed according to the set timeline.
- Act as the primary point of contact for Coupa customers and the Coupa Pay Success Team to support Supplier Communication services.
- Regularly track status, dates, and action items related to the communication campaign, plus provide timely reporting of communication activities.
- Support internal and Customer teams during the supplier communication workstream to provide guidance, assistance, and communication materials leading to a successful completion of contracted communication services.
What You Will Bring to Coupa:
- Bachelor’s degree
- 2+ years of customer-facing experience in Supplier Enablement and knowledge of the Procure-to-Pay process (invoicing, bank transfers, virtual cards) is highly desirable
- Proficient written and verbal communication skills that enable you to consult with customers and team members, demonstrate knowledge and experience, and effectively manage projects and timelines
- Experience with the following is a plus: Smartsheet, Excel, Iterable, Salesforce
- Strong organizational skills to work in a fast-paced environment, work independently, and manage multiple projects and timelines concurrently
- Knowledge of the Coupa Core Platform, especially Coupa Supplier Portal, is highly desirable
Top Skills
What the Team is Saying
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
