Supervisor, Workers' Compensation Legal Subrogation

At NJM Insurance Group, a top-rated insurance company, we are seeking a Supervisor, Workers' Compensation Legal Subrogation at our West Trenton headquarters.

Job Responsibilities:                                                                        

• Manage Subrogation Department workflow; reviewing claims for quality, process and accuracy; ensuring timely communications and accurate lien reimbursement calculations
• Provide coaching and development opportunities to staff, ensuring alignment with NJM competencies and department workforce expectations                      
• Facilitate team goals and objectives, in alignment with department operational plan and value proposition.                                                                            
• Conduct regular one on ones with staff to support growth and development, monitor performance standards and provide recognition.                                      
• Review and approve requests for lien waivers, within authority, including, but not limited to requests under N.J.S.A. 34:15-20                                                        
• Review calculations for Orders Approving Settlements, Orders for Total Disability, Certifications under N.J.S.A.  34:15-12b                                                  
• Coordinate and manage effective claim recoveries in the best interest of policyholders
• Prepare subrogation claims analyses and attend claims reviews                          
• Draft Preservation/Inspection Letters and interface with policyholders related to same
• Review and provide authority for settlement negotiations of liens within authority
• Manage complex claims, CAT Claims and Death claims for Subrogation investigation
• Oversee referrals to outside law firm                                                                        
• Conduct monthly staff meetings                                                                                  
• Manage projects related to subrogation recoveries                                                
• Prepare end of year analysis of subrogation recoveries                                          
• Provide and implement process improvements                                                        
• Provide reporting of trends within the unit                                                                
• Process overflow subrogation tasks                                                                          
• Interface and coordinate with legal defense counsel to ensure proper protection of lien rights
• Monitors performance standards                                                                                
• Attend/Participate in Mediations as needed

Required Skills & Experience:

• Ability to collaborate with team to improve financial stewardship and service of policyholders
• Ability to provide creative solutions to subrogation settlements, opportunities and processes
• Knowledge of subrogation laws governing workers’ compensation in NJ, PA, NY, CT, DE, MD
• Ability to handle pressure-based environment while maintaining professional demeanor
• Proven communication skills with a strong phone presence in extensive communication. Must be able to handle difficult conversations and exhibit conflict management skills.
• Ability to work within a team environment in a positive and cooperative manner
• Take ownership of tasks and see them through to completion. Honor commitments and fulfill promises.
• Ability to work remotely with excellent time management, self-discipline, and organizational skills.
• Responsible for the accuracy and clarity of all documents.
• Ability to provide effective leadership through coaching and development. 

The salary range for this role is $86,000 - $108,000.   Compensation is commensurate with experience and credentials.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.