Supervisor - Scheduling, Gathering

JOB SUMMARY

Job Profile Summary

The Supervisor – Scheduling, Crude Oil Gathering is responsible for leading daily scheduling operations and supporting a team of Schedulers to ensure safe, efficient, and reliable crude oil movement across pipelines, terminals, and storage assets. This role provides operational oversight and team leadership to support safe, efficient, and reliable transportation, while maintaining compliance with company policies, regulatory requirements, and contractual obligations.

The Supervisor collaborates closely with commercial, operations, measurement, accounting, and producers to manage inventory levels, pipeline capacity, and delivery schedules, while supporting the objectives of the broader Crude Oil Commercial organization and promoting a collaborative culture aligned with ONEOK’s Core Values.

The role is responsible for advancing process improvements, supporting system optimization, ensuring delivery commitments are met in a safe and cost-effective manner, and maintaining operational continuity through effective coordination of team coverage and cross-training to support consistent performance and service.

Essential Functions and Responsibilities

• Supervise, train, and direct employees performing proration, scheduling, nominations, blending and confirmation activities to ensure accurate and timely execution

• Develop and maintain departmental procedures, coordinate team coverage (including PTO) and manage employee hiring processes in collaboration with Human Resources

• Manage employee performance by communicating expectations, addressing concerns, and implementing corrective actions in collaboration with Human Resources

• Coordinate the initiation, scheduling, review, and monitoring of nominations to optimize system flows, maintain pipeline integrity and maximize asset utilization

• Collaborate with internal stakeholders to manage scheduling and balancing positions across pipelines, terminals and storage facilities; provide feedback to commercial representatives regarding product flow and system constraints

• Partner with other internal departments and stakeholders on current and future projects to ensure inventory impacts and operational considerations are addressed

• Serve as a key point of contact with control center representatives, customers, operators, producers, pipeline companies, commercial teams, internal stakeholders regarding nominations, allocations, billing, imbalances, daily flow, growth projects and/or operational orders

• Support emergency response readiness, including development of response and coverage plans

• Compile, prepare, review, and analyze information and reports including but not limited to:

  • Allocations

  • Administration of exchange and operational balancing agreements 

  • Nominations and confirmations

  • Pricing and settlement inputs

  • Flow rates and capacity constraints

  • Power optimization initiatives

  • Measurement discrepancies

  • Storage balances and customer inventory positions

  • Customer notifications Actual Usage – Electronic Flow Measurement (EFM)

  • Ticketing and invoicing

  • Month-end closing processes

Education

• Bachelor's Degree in engineering, business administration, accounting, or an equivalent combination of formal education and the following job-related knowledge or experience

Work Experience

• Experience and thorough knowledge of nomination and scheduling of pipeline products, terminals or storage facilities

• Experience analyzing and resolving issues and/or questions concerning scheduling, nominations, balancing, and allocations

• Experience reading and interpreting applicable contracts, agreements, reports, statements, invoices, confirmations, correspondence, tariffs, government regulations, industry standards, customer notifications, and company policies and procedures

• Experience composing and preparing balancing reports, volume summaries, confirmations, reports, pipeline postings, storage reports, and customer notifications

• Experience training, directing, and/or supervising; working knowledge of personnel policies and procedures

• Experience collaborating, advising, and communicating effectively

• Experience in use and function of software applications and microcomputers and applicable software

• Experience and/or training related to:

  • Product purchase

  • Product control

  • Product accounting

  • Transportation services

  • Inventory management

  • Customer service

  • Pipeline Tariffs

  • Product Distribution (as specified by position)

Knowledge, Skills and Abilities

• Ability to: apply basic math, algebra, and statistics

• Ability to: communicate and/or exchange information or instructions

Licenses and Certifications

• None required

Strength Factor Rating - Physical Demands/Requirements

• Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

• Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

• Walking: Moving about on foot (Frequently)

• Sitting: Remaining in a seated position (Constantly)

• Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

• Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)

• Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

• Climbing: Ladders, Stairs (Occasionally)

• Balancing: Maintaining body equilibrium to prevent falling (Occasionally)

• Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)

• Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

• Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)

• Crawling: Moving about on the hands and arms in any direction (Occasionally)

• Reaching: Extending hands and arms in any direction (Constantly)

• Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

• Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

• Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

• Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

• Hearing: Perceiving the nature of sound by the ear (Frequently)

• Tasting/Smelling: (Occasionally)

• Near Vision: Clarity of vision at 20 inches or less (Constantly)

• Far Vision: Clarity of vision at 20 feet for more (Frequently)

• Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

• Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

• Employee is subject to inside environmental conditions

Working Conditions

• Well lighted, climate controlled areas (Constantly)

• Frequent repetitive motion (Constantly)

• CRT (Computer Monitor(s)) (Constantly)

Travel

• Travel to other locations and job sites out-of-doors required

Driving

• Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email [email protected] or call 1-855-663-6547​.

Expected Salary Range