Strategy Senior Associate - Global Technology WorkSmarter

Posted 2 Hours Ago
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New York, NY
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
This role involves shaping innovative technology adoption strategies, collaborating across teams, and driving measurable impact at JPMorgan Chase.
Summary Generated by Built In
Job Description
WorkSmarter is a strategy team within Global Technology focused on enabling individuals and teams to work more effectively by leveraging core and innovative technologies. We collaborate across product teams and business executives to pilot new tools, accelerate adoption, drive and define impact.
As a Strategy Senior Associate on WorkSmarter, you will help shape how JPMorgan Chase adopts and scales transformative technologies to employees. This role offers the opportunity to work at the intersection of technology and strategy, influencing enterprise priorities and guiding firmwide transformation. You will partner with senior leaders to define adoption roadmaps, orchestrate change programs, and deliver measurable impact. Join us to accelerate innovation and enable the future of work across the firm.
Job Responsibilities
  • Craft executive-level narratives and insights that showcase progress and impact.
  • Drive cross-LOB alignment by convening forums to share best practices and accelerate adoption.
  • Lead pilots and proofs of concept for emerging technologies in partnership with product teams.
  • Design adoption strategies and experiences that make new capabilities intuitive and valuable.
  • Engage senior executives and C-suite leaders to shape adoption priorities and transformation roadmaps.
  • Surface insights that inform investment and innovation decisions across the firm.
  • Benchmark solutions and assess capabilities to guide enterprise technology strategy.
  • Translate technology trends into actionable strategies for adoption and scale.
  • Build expertise in core and emerging technologies, including genAI and collaboration platforms.
  • Partner with diverse teams to accelerate enterprise priorities and deliver measurable outcomes.

Required Qualifications, Capabilities, and Skills
  • 5+ years in Financial Services, Management Consulting, or Technology with a focus on innovation, transformation, or change leadership.
  • Proven ability to shape adoption strategies and deliver measurable impact.
  • Skilled at engaging senior leaders and C-suite stakeholders with clear, persuasive communication.
  • Ability to distill complex challenges into strategic opportunities and actionable plans.
  • Strong organizational and program management skills.
  • Adept at building partnerships across diverse teams and functions.
  • Ability to quickly learn new tools and emerging technologies (e.g., genAI, LLMs, collaboration platforms) and apply them to improve processes and drive adoption.

Preferred Qualifications, Capabilities, and Skills
  • Deep expertise in Microsoft 365 suite (Teams, OneDrive, MS Copilot) and other collaboration tools.
  • Hands-on experience applying emerging technologies-including AI and large language models (LLMs)-to solve business challenges and drive transformation.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurings and operational efficiencies, and more. Projects are typically team-based and include close collaboration with senior executives.

Top Skills

Collaboration Platforms
Genai
Llms
Microsoft 365

What the Team is Saying

Nick S.
Lupe C.
Edwin T.
Dawn T.
Meng M.
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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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