Strategic Account Manager

Do you want to work for a global company that creates remarkable experiences through people, products, and food? If you want to be part of a rewarding People First culture that values relationships, trust, and taking the long view, then this is the place for you. Henny Penny was named the 2021 Dayton Business of the Year for many good reasons. Read on to learn more!

The Strategic Account Manager is responsible for managing, protecting and growing revenue through the sale of Henny Penny products and services to existing customers within an assigned set of accounts.
What We Offer:

• An opportunity to work for a company that is 100% employee-owned. As an employee-owner, you will be enrolled in our employee stock ownership plan (ESOP) program following one year of service. This is a qualified retirement plan that is separate from your 401k and consists only of Henny Penny shares that will be paid out when you retire (or when you leave the company, but we hope you’ll stay)

• Annual company performance bonus in addition to base salary

• Defined career paths so you’ll always know what’s next and what steps can get where you want to go

• Professional development opportunities including tuition reimbursement and unlimited free access to LinkedIn Learning courses

• A competitive benefits package including medical, dental, vision, 401(k) with company match, PTO, and paid holidays

• Expanded onsite wellness clinic offering preventive care services such as wellness screenings, annual physicals, and related lab work at no cost to employee-owners

• Achieve total well-being at our new Wellspring and Owners Hall facility, featuring 24/7 fitness center with a wide variety of cardio and strength training equipment. This facility reflects our continuous evolution in supporting our valued employee owners.

• Activities including department outings, holiday parties, and our annual company-wide Thanksgiving Dinner

What You'll Be Doing

• Meet or exceed annual sales goals

• Identifies and targets revenue/growth opportunities within an assigned set of accounts; develops and implements a detailed strategic sales plan to demonstrate how to maximize those revenue opportunities

• Ability to accurately forecast sales and develop relationships to ensure account stability

• Identifies key contacts and decision makers within a customer organization and develops strong trusted relationships with those contacts

• Owns the relationship with the customer and is responsible for the overall health/status of the relationship

• Provides customer feedback to other parts of the organization (i.e. customer service, technical service, product, marketing, etc.) regarding product and service issues

• Negotiates/renegotiates contracts

• Demonstrates an in-depth understanding of Henny Penny products and solutions including the ability to articulate competitive differentiators and our value proposition

• Demonstrates in-depth knowledge of our competitors and has in-depth understanding of competitive products in the market

• Has in-depth knowledge of the food service/restaurant industry

• Works collaboratively with other sales team members and cross functionally with other departments such as Marketing, Engineering, Product Strategy, etc.

• Consistently use sales tools, particularly CRM, to improve customer relationships, streamline processes, boost revenue, and provide visibility for informed decision making.

• Consistently models the Company values and expected behaviors.

• Other duties as assigned.

What We're Looking For

• Bachelor degree or equivalent experience required

• 4+ proven sales experience, preferably in the food service equipment industry Required

• Proven success negotiating contracts and closing business

• Strong verbal and written communication skills including the ability to present to an executive-level audience

• Ability to effectively partner and collaborate across teams

• Understanding and expertise in computer hardware and software including Windows XP, Excel, Outlook, PowerPoint, Word, and the Internet

• Ability to travel up to 50% of the time

• Ability to lift/carry laptop, iPad and other sales materials up to 25 lbs.

About Us

We’re known in our industry for making the best commercial food equipment in the world. Every day, millions of people eat in restaurants operating Henny Penny equipment. We’re a behind-the-scenes engine in the world’s most demanding kitchens, including long-term partners like McDonald’s, Chick-fil-A, KFC, and Wendy’s. We’re 1,000+ employee-owners who thrive by living a People First mission: to support employees in becoming the best version of themselves both personally and professionally.

We recently completed the largest expansion in our history with the addition of 150,000 square feet on our Eaton campus. This expansion drives development of the world’s most reliable, easy-to-use equipment with an innovative new space for global research and development. We have several collaborative spaces for our project teams, a dedicated electrical engineering lab for our hardware and software engineers, a full model shop for rapid prototyping, and a brand-new test lab that has 300 feet of hood space to test new equipment on our product roadmap. On top of that, we have a new state-of-the-art kitchen for our food science group to meet with our customers, understand what they need, and then dial in our equipment to help them make legendary menu items.

Henny Penny is an Equal Opportunity Employer.  Qualified applicants are considered without regard to race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), marital status, veteran or military status, sexual orientation, genetic information, gender identity or expression (including transgender status), or any other characteristic protected by applicable federal, state or local laws.