Sr. Transition Support Associate

About Wealth Enhancement Group

Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 61,000 households from our over 100 offices - and growing - nationwide.

Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit www.wealthenhancement.com.

Our corporate office has an excellent opportunity for a Sr. Transition Support Associate. This role will focus on Transition Support and as a corporate resource assisting newly acquired Advisor Teams transition their existing client accounts/business. The key functions will be to support the repapering process, accurate completion of client account set up, following up on any issues with clients, vendors/Broker Dealers, and internal corporate teams. This individual will play a big role in integration efforts to ensure effective, efficient and client friendly experience. (This is a hybrid work opportunity)

The salary target for this role is $60,000 - $65,000 depending on experience; this role is also eligible for our corporate bonus.

We select our initial compensation target using national compensation survey data. When we make an offer, we then factor in things like tenure, performance, and geographic location to come up with the most accurate numbers. We encourage you to apply and provide us with your compensation expectations when you do. We’re big on open conversations, so, let’s have one. 

Primary Job Functions

Client Onboarding

• Support Advisor Teams with completion of client paperwork and account set up to support efficient transfer of existing client accounts. Includes but not limited to required WEAS advisory paperwork, custodial paperwork, BD paperwork (when applicable). 

• Review and establish complete and accurate account records in Salesforce (CRM) for transitioning accounts

• Timely follow up for client documents

• Submission of all completed and signed documents to suitability for review and approval

• Receive and process all physical mail in Plymouth office

Client Relationship Management & Communication

• Participate in positive relationships with internal partners, including ATO, Integration Management, Operations, Supervision, and IBM

• Proactively communicate with Advisor Teams on the status of their asset transitions

• Quickly address and resolve any repapering issues or concerns in a timely and professional manner

• Work closely with other team members to coordinate efforts and provide a seamless experience

Continuous Improvement

• Adhere to departmental best practices and standards to ensure efficient and effective client onboarding

• Maintain accurate and up-to-date records of all aspects of paperwork preparation, delivery, and processing

• Identify opportunities to improve the asset transition process and recommend enhancements

• Master the use of Salesforce to create, generate, and analyze reports to track the progress of asset transitions

Industry / Product / Company Knowledge

• Demonstrates knowledge and can accurately execute against WEG’s Suitability Guidelines and operational processes.

• Demonstrates WEG core values and competencies

• Understand financial terminology and products

• Working proficiency with annuities mutual funds, separately managed accounts, fixed incomes, stocks, options, alternative investments, hedge funds, charitable giving practices

• Attend Client Services and company educational events

Education/Qualifications

• 4-year college degree preferred

• 3+ years of professional experience in wealth management, financial services, or a related industry

• Commitment to providing exceptional client service

• Excellent organizational and time management skills

• Strong communication and interpersonal skills

• Ability to work independently and as part of a team

• Strong problem-solving skills and attention to detail

• Ability to work with deadlines, be flexible under pressure and prioritize work

• Proficiency in Microsoft Office Suite

• Experience with client onboarding and asset transition processes is a plus

IND123

#LI-NR1
#LI –HYBRID

Comprehensive Benefits Offerings

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. You may participate in the following benefits & development opportunities:

• Training and professional development

• Medical, dental and vision coverage

• 401k – with match and profit sharing

• Health care spending and savings accounts

• Dependent care and transit spending accounts

• Wellness programs and resources

• Life and AD&D insurance – employer paid and voluntary options

• Short-term and long-term disability – employer paid

• Employee assistance plan

• Accident and critical illness

• Pet insurance

• Identity theft

• Paid Time Off

• 12 paid holidays each year

• Paid parental leave and paid caregiver leave

• Tuition reimbursement

Should you need reasonable accommodation when completing the application form or during the selection process, contact the Human Resources Department at 763-417-1700

Information provided on this application will be kept confidential and only be shared with those involved in the selection process.
Equal Opportunity Employer, including disabled and veterans. This organization participates in E-Verify.

Click the following link to view Federal and E-Verify posters: Link

OSHA Requirements: This position requires the ability to stand or sit for long periods of time, file documents in high or low cabinets, to use the telephone and to use the computer systems.